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Becoming a PMP(R) Certified Professional

Becoming a PMP(R) Certified Professional


One of the five most prestigious certifications in the world, the PMP(R) exam is said to be the most difficult non-technical certification exam. With this exam guide, you'll be able to address the challenges in learning advanced project management concepts.

This PMP study guide covers all of the 10 project management knowledge areas, 5 process groups, 49 processes, and aspects of the Agile Practice Guide that you need to tailor your projects. With this book, you will understand the best practices found in the sixth edition of the PMBOK(R) Guide and the newly updated exam content outline. Throughout the book, you'll learn exam objectives in the form of a project for better understanding and effective implementation of real-world project management tasks, helping you to not only prepare for the exam but also implement project management best practices. Finally, you'll get to grips with the entire application and testing processes in PMP(R) and discover numerous tips and techniques for passing the exam on your first attempt.

By the end of this PMP(R) exam prep book, you'll have a solid understanding of everything you need to pass the PMP(R) certification exam, and be able to use this handy, on-the-job desktop reference guide to overcome challenges in project management.

  • Becoming a PMP Certified Professional
  • Contributors
  • About the author
  • About the reviewers
  • Preface
    • Who this book is for
    • What this book covers
    • To get the most out of this book
    • Conventions used
    • Get in touch
    • Reviews
  • Section 1: Introduction to Project Management and People
  • Chapter 1: Introduction to the PMP Exam
    • Why get a Project Management Professional (PMP) certification?
    • What will you learn about?
    • Who is this book for?
    • Frequently asked questions
      • Who exactly is the PMI?
      • What is The PMBOK Guide 6th Edition?
      • I heard Agile is included what is the deal with that?
      • Predictive and adaptive? What does that mean?
        • Predictive project management PMP and CAPM
        • Adaptive or Agile project management The Agile Practice Guide and PMI-ACP
      • I heard the PMP exam is super difficult, is that true?
      • Can I cram for this exam? I have like zero time to study
      • 100 hours of study???
      • Will your practice exams match my exam?
      • Am I going to pass the exam the first time?
      • Do I need other study materials?
      • I heard the application is difficult. Are you going to cover that in this guide?
      • What are the qualifications for the PMP exam?
      • What does project management education mean?
      • I took a PMP boot camp 4 years ago, does that count?
    • How to apply for the exam
      • What if the organization has closed or the people I worked with are gone and I cant find them?
      • The application
    • What to expect on exam day if you take the exam at a testing center
      • What to expect on exam day if you take your PMP exam online at home in your pajamas
    • Common questions you may be thinking to yourself after all of that
      • Do I need to be proficient in everything? How will I know?
      • Will anyone be able to see my results? As in, will PMI post my results anywhere?
      • If I get below target in any domain, will I fail the exam?
      • What score should I be aiming for in practice exams?
      • I have zero time to study and that study for 100 hours bit is making me nervous. How can I still work and have a life, but also still study?
        • How will I know I am ready to schedule my exam?
        • How many times can I take the exam?
        • My training company has a "first-time pass guarantee" is that for real?
      • Study tips
    • Learning styles
      • The seven learning styles
        • Visual
        • Verbal
        • Logical
        • Aural or auditory
        • Social
        • Intrapersonal
        • Physical
    • Summary
    • Assessment exam
  • Chapter 2 :Introduction to Project Management
    • What are process groups?
    • Overview of knowledge areas
    • Introduction to the 49 processes
    • Inputs, tools/techniques, and outputs
      • Inputs what do I need before I can make a PB&J?
      • Tools and techniques what tools/techniques will I use to create my sandwich?
      • Outputs what will I have when I am finished?
    • Organizational process assets and enterprise environmental factors
      • Enterprise environmental factors
      • Organizational process assets
    • The documents and plans
      • The project management plan and project documents
        • Fundamental rules for inputs and outputs
        • Project documents rules
        • Project management plan rules
        • Sequencing rules
        • Rules for handling tools and techniques
    • Summary
    • Assessment exam
  • Chapter 3: Pre-Project Initiation
    • Defining a project
      • Temporary
      • Unique
      • What is a program?
      • What is a portfolio?
      • Key phrases that pay
    • What is project management?
    • Spot check exercise
      • Spot check exercise answers
    • Types of project management
      • Predictive or waterfall project management
      • Adaptive or agile project management
    • Project and development life cycles
    • Project phases
      • Phase gates
      • Spot check exercise
      • Spot check exercise answers
    • Project management data and information
      • Work performance data
      • Work performance information
      • Work performance reports
      • Key phrases that pay
    • Project selection techniques
      • Creating a case for business
        • Decision models
        • Economic models
      • Constrained optimization
      • Expert judgment
      • Spot check exercise
      • Spot check exercise answers
      • Feasibility analysis
      • The business case
      • Key phrases that pay
    • Key project stakeholders
      • Project management offices (PMOs)
        • Supportive
        • Controlling
        • Directive
      • Change control board (CCB)
      • Sponsor
      • Spot check
      • Spot check answers
      • Functional manager
      • Procurement administrator/vendors
      • Customers/end users
      • Key phrases that pay
    • Understanding organizational structures
      • Organizational structures and their elements
        • Functional organizations
        • Matrix organizations
        • Projectized or project-based organizations
      • Spot check exercise
      • Spot check exercise (possible) answers
    • The role of the project manager
    • Summary
    • Assessment exam
  • Chapter 4: Charters and Stakeholders
    • Politics, power, and leadership
      • Leadership versus management
        • Leadership styles
    • Spot check
      • Personality traits
    • The project manager and project integration
      • The process level
      • The cognitive level
      • The context level
    • Goals and objectives of a project charter
    • Documenting high-level requirements
    • Spot check
    • Criteria of a project charter
      • Typical headings in a project charter
    • Agile project charters
      • Typical heading on an Agile charter
    • Project stakeholder management
    • Identifying the stakeholder's process
      • Project coordinator
      • Scheduler
      • Project team
      • Project Management Office (PMO)
      • Change Control Board (CCB)
      • Functional managers
      • Sellers, vendors, and suppliers
      • Procurement managers
    • Data analysis
    • Data representation
      • Power/interest grid, power/influence grid, or impact/influence grid
      • Stakeholder cube
      • Salience model
      • Directions of influence
      • Prioritization
    • Stakeholder register
    • Spot check
    • Wrapping up
    • Summary
    • Assessment exam
  • Chapter 5: Introduction to Agile Considerations
    • The history of Agile and the Agile Manifesto
      • The Agile Manifesto
      • Key phrases that pay
      • The 12 principles of the Agile Manifesto
    • Scrum and empirical process control
    • Spot check
      • Spot check solution
    • Agile versus predictive project management
      • The benefits of using Agile approaches in any industry
      • The Agile mindset
    • Scrum overview
      • Transparency
      • Inspection
      • Adaptation
    • Agile team roles
      • The product owner
      • The development team
      • Scrum master/coach/Agile project manager
    • The Agile life cycle
      • Sprint planning
      • The Sprint
      • Daily Scrum or stand-up meetings
      • Sprint reviews
      • The retrospective
    • Summary
    • Assessment exam
  • Chapter 6: Creating and Leading a Team
    • Interpreting the source and stage of the conflict
    • Analyzing the context of the conflict
    • Conflict resolution strategies
      • Collaborate and problem-solve
      • Compromise/reconcile
      • Smooth/accommodate
      • Force/direct
      • Withdraw/avoid
      • Negotiate
    • Setting a clear vision and mission
      • Leadership
      • Team-building
      • Communication
      • Active listening
    • Supporting diversity and inclusion
      • Responsibility aspirational standards
      • Responsibility mandatory standards
      • Respect aspirational standards
      • Respect mandatory standards
      • Fairness aspirational standards
      • Fairness mandatory standards
      • Honesty aspirational standards
      • Honesty mandatory standards
    • Value servant leadership
    • Inspiring, motivating, and influencing
    • Motivational theories
      • Maslow's hierarchy of needs
        • Physiological needs
        • Safety needs
        • Social needs
        • Esteem needs
        • Self-actualization
      • Douglas McGregor's Theory X and Theory Y
        • X managers
        • Y managers
      • Dr. William Ouchi's Theory Z
      • Frederick Herzberg's theory of hygiene
      • David McClelland's theory of needs
        • The need for achievement
        • The need for power
        • The need for affiliation
    • Reward and recognition
    • Analyzing team members' and stakeholders' influence
    • Key phrases that pay
    • Summary
    • Assessment exam
  • Section 2: Project Management Processes
  • Chapter 7: Scope Management
    • Key concepts and scope management trends
      • Tailoring considerations
      • Agile considerations
    • Developing a scope and requirements management plan
    • Collecting requirements
    • Defining the scope and creating the scope statement
    • The Work Breakdown Structure
      • The WBS dictionary
        • WBS dictionary information
    • Monitoring and controlling scope
      • The Validate Scope process
      • The Control Scope process
    • Key phrases that pay
    • Summary
    • Assessment exam
  • Chapter 8: Schedule and Cost Management
    • Key concepts for schedule management
      • Trends and emerging best practices in scheduling
      • Tailoring considerations for scheduling
      • Considerations for Agile and adaptive environments
    • Developing a schedule management plan
      • Schedule management plan considerations
    • Define activities
    • Sequencing activities
      • Dependencies
    • Relationships
      • Finish to Start relationships
      • Start to start relationships
      • Finish to finish relationships
      • Start to finish relationships
    • Lead and lag time
    • Estimating durations
      • Dates
        • Project calendars
        • Resource calendars
        • Activity or task calendars
      • Effort
      • Duration
        • Analogous estimates
        • Parametric estimates
        • Three-point estimates
    • Developing the project schedule
      • Critical path
      • Critical chain
      • Monte Carlo technique
      • Schedule compression
        • Fast tracking
        • Crashing
      • Resource optimization
        • Leveling
        • Smoothing
    • Schedule baseline
    • Key concepts for project cost management
      • Trends and emerging best practices of cost management
      • Tailoring considerations for cost management
      • Considerations for Agile and adaptive environments
    • Plan cost management
    • Estimating costs
    • Determining budget
    • Controlling schedule and budget
      • Tracking and reporting cost/schedule performance
      • Earned value management (EVM)
        • Budget at Completion (BAC)
        • Earned value (EV)
        • Planned values (PV)
        • Schedule variance (SV)
        • Schedule performance index (SPI)
        • Earned schedule (ES)
        • Cost variance (CV)
        • Cost performance index (CPI)
        • Forecasting
        • To-Complete Performance Index (TCPI)
    • Key phrases that pay
    • Summary
    • Assessment questions
  • Chapter 9: Quality Management
    • Key concepts for quality management
      • Quality versus grade
      • Precision versus accuracy
      • Other considerations for quality management planning
        • Prevention over inspection
        • Attribute sampling
        • Tolerance levels
    • Trends and emerging practices in quality management
    • Tailoring considerations
    • Agile/adaptive environments retrospectives
      • The purpose of the retrospective
    • Spot check
    • Planning for quality management
      • Data representation
      • The quality management plan
      • Quality metrics
      • Quality checklists
    • The gurus of quality management
      • W. Edwards Deming and Walter A. Shewhart
      • Joseph Juran
      • Vilfredo Pareto
      • Bill Smith
      • Phillip Crosby
      • Genichi Taguchi
    • Key phrases that pay
    • The Manage Quality process
    • The Control Quality process
      • Histograms
      • Fishbone diagrams
      • Pareto diagrams
      • Run charts
      • Scatter diagrams
      • Control charts
    • Summary
    • Assessment exam
  • Chapter 10: Resources and Communication Management
    • Key concepts in resource management
    • Trends and emerging best practices
    • Resource management planning
      • Plan resource management
      • Key phrases that pay
    • Estimating activity resources
      • Key phrases that pay
    • Acquiring resources, developing, and managing a team
      • Acquiring resources
      • Developing and managing a team
    • Supporting your team's performance
      • Peter Drucker's MBO
        • Specific
        • Measurable
        • Attainable
        • Realistic
        • Time-based
    • Controlling resources
    • Key concepts in communications management
      • Trends and emerging best practices
        • Stand-up meetings
      • Tailoring
      • Agile considerations
    • Communication considerations
    • Communications management planning
      • Key phrases that pay in communications management
    • Spot check
    • Managing communications
    • Monitoring communications
    • Summary
    • Assessment questions
  • Chapter 11: Risk Management
    • Key concepts for risk management
    • Trends and emerging best practices in project risk management
      • Non-event risks
    • Tailoring considerations for risk management
    • Considerations for Agile and Adaptive environments
    • Plan risk management
      • The risk management plan
    • Identify risks process
      • Root cause analysis
      • SWOT analysis
      • Prompt lists
      • Creating the risk register
      • The risk report
    • Performing qualitative risk analysis
      • Key phrases that pay
    • Performing quantitative risk analysis
      • Expected monetary value (EMV)
    • Plan risk responses
      • Creating risk responses for threats
        • Escalate
        • Avoid
        • Transfer
        • Mitigate
        • Accept
        • Contingent response strategy
      • Opportunity responses
        • Escalate
        • Exploit
        • Share
        • Enhance
        • Accept
      • Strategies for overall project risk
        • Risk triggers
        • Risk owners
      • Issue logs
      • Spot check
      • Spot check answers
    • Implement risk responses
      • Secondary risks
      • Residual risk events
    • Monitor risks
    • Summary
    • Assessment exam
  • Chapter 12: Procurement Management
    • Key concepts for procurement management
    • Trends and emerging best practices in project procurement management
    • Considerations for Agile/Adaptive environments
    • Planning procurement management
      • Contract types
        • Fixed-price
        • Cost-reimbursable
        • Time and material
      • Roles in procurement
        • The role of the project manager in procurement
      • Key phrases that pay
    • Conduct procurements
      • Bidder conferences
      • Proposal evaluation
        • Screening system
        • Weighting system
        • Contract administrator/agreement coordinator/procurement team
    • Partner-centric procurement documents
      • Letter of intent
      • Memorandum of Understanding (MOU)
      • Breach of contract
      • Service Level Agreements (SLAs)
      • Purchase Order (PO)
      • Nondisclosure agreement (NDA)
      • Cease and desist letter
    • Control procurements
      • Claims administration
      • Data analysis
      • Inspections and audits
      • Seller surveys
      • Warranty
      • Waivers
    • Summary
    • Assessment questions
  • Chapter 13: Stakeholder Engagement
    • Planning stakeholder engagement
    • Managing stakeholder engagement
    • Monitoring stakeholder engagement
    • Summary
    • Assessment questions
  • Chapter 14: Integration Management
    • Developing the project management plan
    • Directing and managing project work
    • Managing project knowledge
    • Monitoring and controlling project work
    • Performing integrated change control
    • Closing the project or phase
    • Spot check
    • Summary
    • Assessment questions
  • Section 3: Revision
  • Chapter 15: Next Steps and Study Tips
    • Why project management certification?
      • Where can I find the information?
        • Review the exam objectives
        • The application
        • Ready for your exam?
      • Other changes and information
        • What to expect on exam day for in-person exams
    • Study tips
    • Stuff to know about projects
      • Why projects are necessary
      • What is the difference between a portfolio, program, and project?
      • Project management documents
      • Skills of a project manager
      • Organizational structure types
      • Other important terms to be aware of
        • Project management data and information
        • Formulas
    • Final thoughts
      • On exam day
      • Question types
    • Summary
  • Chapter 16: Final Exam
    • Questions
    • Answers
  • Assessment
    • Assessment exam answers (Chapter 1)
    • Assessment exam answers (Chapter 2)
    • Assessment exam answers (Chapter 3)
    • Assessment exam answers (Chapter 4)
    • Assessment exam answers (Chapter 5)
    • Assessment exam answers (Chapter 6)
    • Assessment exam answers (Chapter 7)
    • Assessment exam answers (Chapter 8)
    • Assessment exam answers (Chapter 9)
    • Assessment exam answers (Chapter 10)
    • Assessment exam answers (Chapter 11)
    • Assessment exam answers (Chapter 12)
    • Assessment exam answers (Chapter 13)
    • Assessment exam answers (Chapter 14)
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