E-book details

FreePBX 2.5 Powerful Telephony Solutions. Configure, deploy, and maintain an enterprise-class VoIP PBX

FreePBX 2.5 Powerful Telephony Solutions. Configure, deploy, and maintain an enterprise-class VoIP PBX

Alex Robar

Ebook
FreePBX is an easy-to-use GUI that controls and manages Asterisk. It gives you pre-programmed functionality accessible through user-friendly web interfaces that allows you to have a fully functional PBX pretty much straight away with no programming. With this book it's easy to master the many features of FreePBX, which will help you to save time and money as you set up your enterprise-class network.
This book will guide you through these features to install, configure, and maintain a professional PBX with plenty of examples and screenshots. By the end of this book, you will have learned to create an enterprise-class VoIP PBX that features the stability and feature set of traditional telephony systems without the hefty price tag.
This book will help its readers to roll out a robust, web-based, and inexpensive yet powerful telephony solution through the GUI. By following the practical examples in this book, you will learn how to install, configure, and manage an enterprise-class PBX using open source telephony tools Asterisk and FreePBX. From here on, this book takes a closer look at the open source telephony engine software, discussing a broad range of topics from how to build and deploy an enterprise-class VoIP PBX to creating VoIP trunks using SIP, IAX2, and ZAP technologies and setting up user extensions with voicemail. FreePBX 2.5 Powerful Telephony Solutions will introduce you to advanced options such as call routing, voicemail, and other calling features. Finally, this book will provide you with the relevant information to help you personalize and secure your PBX.
  • FreePBX 2.5 Powerful Telephony Solutions
    • Table of Contents
    • FreePBX 2.5 Powerful Telephony Solutions
    • Credits
    • About the Author
    • About the Reviewer
    • Preface
      • What this book covers
      • What you need for this book
      • Who this book is for
      • Conventions
      • Reader feedback
      • Customer support
        • Downloading the example code for the book
        • Errata
        • Piracy
        • Questions
    • 1. Installing FreePBX
      • Installing FreePBX on CentOS 5.2
        • Prerequisite packages
        • Setting up the database
        • Setting up file permissions
        • FreePBX base installation
      • Installing FreePBX on Ubuntu Server 8.10
        • Prerequisite packages
        • Setting up the database
        • Setting up file permissions
        • FreePBX base installation
      • Summary
    • 2. Module Maintenance
      • Updating modules from the online repository
      • Installing new modules from the online repository
      • Installing and updating modules from a file
      • Summary
    • 3. Devices and Extensions
      • Operational modes for extensions
        • Endpoint types
          • SIP endpoints
          • IAX2 endpoints
          • Zap (DAHDI) endpoints
          • Custom endpoints
        • Common fields
          • Common general Extension/user fields
          • Common endpoint fields
          • Common SIP/IAX2 fields
            • Additional SIP fields
              • Transcoding
            • Additional IAX2 fields
          • Common Zap fields
            • Additional Zap fields
          • Common custom fields
        • Setting up a new extension in Extensions mode
          • Configuring FreePBX for Extensions mode
          • Configuring extensions
        • Setting up a new extension in DeviceAndUser mode
          • Configuring FreePBX for DeviceAndUser mode
          • Configuring users
          • Configuring devices
        • Voicemail setup
          • Voicemail delivery options
          • Managing voicemail messages
          • Directory listing
      • Summary
    • 4. Trunks
      • Trunk types
      • Setting up a new trunk
        • Common trunk setup fields
        • Zap trunks
        • IAX2 and SIP trunks
        • ENUM trunks
        • DUNDi trunks
        • Custom trunks
      • Checking trunk status
        • Checking trunk status using the Asterisk CLI
        • Monitoring trunk status with FreePBX failure scripts
      • Summary
    • 5. Basic Call Targets
      • Terminate Call
      • Extension and Voicemail
      • Ring Groups
      • Conferences
      • Day Night Mode
      • Phonebook Directory
      • Summary
    • 6. Advanced Call Targets
      • Queue
        • Queue Priorities
        • Queues
          • Add Queue
          • Queue Options
          • Caller Position Announcements
          • Periodic Announcements
      • Time conditions
        • Time Groups
        • Time Conditions
      • IVR (Digital Receptionist)
      • Summary
    • 7. Call Routing
      • Inbound routing
        • Inbound routing priorities
      • Follow Me and the VmX Locater
        • Default Follow Me
        • VmX Locater
      • Outbound routing and Least Cost Routing
      • Summary
    • 8. Recording Calls
      • Recording formats
        • Transcoding during recording
      • General call recording options
      • Recording calls
        • Recording calls to extensions
        • Recording calls to queues
        • Recording calls to conferences
      • Maintaining call recordings
        • Using cron
      • Summary
    • 9. Personalizing Your PBX
      • Custom Music on Hold
        • Using audio files for Music on Hold
        • Using audio streams for Music on Hold
      • Custom voice prompts
        • Recording custom voice prompts
        • Merging existing voice prompts
      • Directory search options
      • Customizing feature codes
      • Callback
      • Direct Inward System Access (DISA)
      • CallerID Lookup Sources
        • HTTP source type
        • MySQL source type
      • PIN Sets
      • Misc applications
      • Misc Destinations
      • Summary
    • 10. System Protection, Backup and Restoration
      • System protection
        • Uninterruptible power supplies
        • Redundant components
        • Redundant servers
        • Surge protection
      • Backups
        • Taking a backup
      • Maintaining and protecting backups
        • Maintaining backups
        • Protecting backups
      • Restoration
      • Summary
    • 11. Security and Access Control
      • System packages
        • Updating Ubuntu Server
        • Updating CentOS
      • Maintaining Asterisk versions
      • Securing MySQL
        • MySQL passwords
        • Remove history
        • Disabling remote access to MySQL
      • Remote access and lock down
        • Changing ports
        • Using iptables to restrict access
        • VPN or SSH tunnels
          • SSH tunneling under Linux
          • SSH tunneling under Windows
      • Administrator accounts in FreePBX
        • Enabling administrator account authentication
        • Managing administrator accounts and permissions
      • Summary
    • A. FreePBX Modules
      • Basic
      • CID and number management
      • Games
      • Inbound call control
      • Internal options and configuration
      • Support
      • System administration
          • Third-party add-on
    • B. Feature Codes
      • Blacklist
      • Call Forward
      • Call Waiting
      • Core
      • Day Night Mode
      • Dictation
      • Do-Not-Disturb (DND)
      • Follow Me
      • Info Services
      • Paging and Intercom
      • Phonebook Directory
      • Recordings
      • Speed Dial Functions
      • Voicemail
    • C. Voicemail.conf Options
    • D. Common Trunk Configurations
      • FreePBX SIP by Bandwidth.com
      • Unlimitel (SIP)
      • Unlimitel (IAX2)
      • SIPGate
      • Teliax (SIP)
      • Teliax (IAX2)
      • BroadVoice
      • Gizmo5
      • SIP Broker
      • Via Talk
    • Index
  • Title: FreePBX 2.5 Powerful Telephony Solutions. Configure, deploy, and maintain an enterprise-class VoIP PBX
  • Author: Alex Robar
  • Original title: FreePBX 2.5 Powerful Telephony Solutions. Configure, deploy, and maintain an enterprise-class VoIP PBX
  • ISBN: 9781847194732, 9781847194732
  • Date of issue: 2009-08-27
  • Format: Ebook
  • Item ID: e_3cr8
  • Publisher: Packt Publishing