Aplikacje biznesowe
Srini Munagavalasa
Salesforce business analysis skills are in high demand, and there are scant resources to satisfy this demand. This practical guide for business analysts contains all the tools, techniques, and processes needed to create business value and improve user adoption.The Salesforce Business Analyst Handbook begins with the most crucial element of any business analysis activity: identifying business requirements. You’ll learn how to use tacit business analysis and Salesforce system analysis skills to rank and stack all requirements as well as get buy-in from stakeholders. Once you understand the requirements, you’ll work on transforming them into working software via prototyping, mockups, and wireframing. But what good is a product if the customer cannot use it? To help you achieve that, this book will discuss various testing strategies and show you how to tailor testing scenarios that align with business requirements documents. Toward the end, you’ll find out how to create easy-to-use training material for your customers and focus on post-production support – one of the most critical phases. Your customers will stay with you if you support them when they need it!By the end of this Salesforce book, you’ll be able to successfully navigate every phase of a project and confidently apply your new knowledge in your own Salesforce implementations.
The Service Desk Handbook. A guide to service desk implementation, management and support
IT Governance Publishing, Sanjay Nair
This book provides practical insights into service desk management, focusing on building and optimizing a service desk to meet organizational needs. It starts with an understanding of the service desk's role, mission, and vision, laying the foundation for effective operations. It covers strategic planning for a well-structured service desk, focusing on staffing, SLAs, and using knowledge bases and self-service portals.The book discusses essential tools and technologies like telephony systems and ITSM tools, and how to configure them for efficiency. It emphasizes developing high-performance teams focused on respect, integrity, and teamwork, highlighting the importance of clear documentation, such as standard operating procedures and incident management, to ensure consistency in service delivery.Performance measurement is emphasized with strategies for tracking success using CSFs, KPIs, and customer satisfaction metrics. It explores both qualitative and quantitative evaluations to improve service desk performance.Finally, it examines emerging trends such as AI and chatbots, and their integration into service desk operations. The last chapters offer professional tips, techniques for root cause analysis, and provide a roadmap to optimize service desk operations for future success.
Patrick Haggerty
From data ingestion and storage, through data processing and data analytics, to application hosting and even machine learning, whatever your IT infrastructural need, there's a good chance that Google Cloud has a service that can help. But instant, self-serve access to a virtually limitless pool of IT resources has its drawbacks. More and more organizations are running into cost overruns, security problems, and simple why is this not working? headaches.This book has been written by one of Google’s top trainers as a tutorial on how to create your infrastructural foundation in Google Cloud the right way. By following Google’s ten-step checklist and Google’s security blueprint, you will learn how to set up your initial identity provider and create an organization. Further on, you will configure your users and groups, enable administrative access, and set up billing. Next, you will create a resource hierarchy, configure and control access, and enable a cloud network. Later chapters will guide you through configuring monitoring and logging, adding additional security measures, and enabling a support plan with Google.By the end of this book, you will have an understanding of what it takes to leverage Terraform for properly building a Google Cloud foundational layer that engenders security, flexibility, and extensibility from the ground up.
The Ultimate Zoom Cookbook. Over 100 recipes to enhance and engage communication with Zoom
Patrick Kelley
The last few years have completely changed the way we collaborate and communicate. Whether it’s internally with coworkers at a large enterprise or externally with prospective clients and customers, Zoom has created a new way to interact with people in real-time as well as asynchronously.This cookbook delves into all aspects of Zoom, moving beyond just meetings. You’ll get started by exploring key areas such as audio, video, chat, webinars, advanced reporting, and analytics. Next, you’ll progress from discovering simple Zoom video and audio calls to understanding features such as whiteboards, hardware integration, and phone capabilities. Gradually, you'll discover advanced techniques for effective content presentation, while configuring users and features from the admin portal. The last set of chapters cover advanced features on security and privacy as well as how to make the most of AI Companion to reach out to your audience with better content, clarity, and expertise.By the end of this Zoom book, you’ll be well-versed with the entire Zoom app and all the modalities available.
Bhaskar Chaudhary
Tkinter is the built-in GUI package that comes with standard Python distributions. It is a cross-platform package, which means you build once and deploy everywhere. It is simple to use and intuitive in nature, making it suitable for programmers and non-programmers alike. This book will help you master the art of GUI programming. It delivers the bigger picture of GUI programming by building real-world, productive, and fun applications such as a text editor, drum machine, game of chess, media player, drawing application, chat application, screen saver, port scanner, and many more. In every project, you will build on the skills acquired in the previous project and gain more expertise. You will learn to write multithreaded programs, network programs, database driven programs and more. You will also get to know the modern best practices involved in writing GUI apps. With its rich source of sample code, you can build upon the knowledge gained with this book and use it in your own projects in the discipline of your choice.
Denis Rothman
The transformer architecture has proved to be revolutionary in outperforming the classical RNN and CNN models in use today. With an apply-as-you-learn approach, Transformers for Natural Language Processing investigates in vast detail the deep learning for machine translations, speech-to-text, text-to-speech, language modeling, question answering, and many more NLP domains with transformers.The book takes you through NLP with Python and examines various eminent models and datasets within the transformer architecture created by pioneers such as Google, Facebook, Microsoft, OpenAI, and Hugging Face.The book trains you in three stages. The first stage introduces you to transformer architectures, starting with the original transformer, before moving on to RoBERTa, BERT, and DistilBERT models. You will discover training methods for smaller transformers that can outperform GPT-3 in some cases. In the second stage, you will apply transformers for Natural Language Understanding (NLU) and Natural Language Generation (NLG). Finally, the third stage will help you grasp advanced language understanding techniques such as optimizing social network datasets and fake news identification.By the end of this NLP book, you will understand transformers from a cognitive science perspective and be proficient in applying pretrained transformer models by tech giants to various datasets.
Troubleshooting System Center Configuration Manager
Peter Egerton, Gerry Hampson
Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work.The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Arun Kumar Asokan
UiPath administration, support, maintenance, monitoring, and deployment activities are mandatory and more challenging than developing bots. This is a major issue for many firms that are looking to scale their RPA programs.This book will help in training new UiPath users/resources involved in administration and support tasks to address existing skill gaps in RPA market. The book starts with an introduction to the UiPath Platform. You'll learn how to set up UiPath Platform administration, support, monitoring, reporting, deployment, and maintenance. After that, you’ll cover advanced topics, such as, using the orchestrator API for support operations, security, and risk management. In addition to this, best practices for each of the topics will be covered.By the end of this book, you will have the knowledge you need to work on the support and monitoring of UiPath programs of any size.
Chris Dickinson
Competition within the gaming industry has become significantly fiercer in recent years with the adoption of game development frameworks such as Unity3D. Through its massive feature-set and ease-of-use, Unity helps put some of the best processing and rendering technology in the hands of hobbyists and professionals alike. This has led to an enormous explosion of talent, which has made it critical to ensure our games stand out from the crowd through a high level of quality. A good user experience is essential to create a solid product that our users will enjoy for many years to come.Nothing turns gamers away from a game faster than a poor user-experience. Input latency, slow rendering, broken physics, stutters, freezes, and crashes are among a gamer's worst nightmares and it's up to us as game developers to ensure this never happens. High performance does not need to be limited to games with the biggest teams and budgets.Initially, you will explore the major features of the Unity3D Engine from top to bottom, investigating a multitude of ways we can improve application performance starting with the detection and analysis of bottlenecks. You'll then gain an understanding of possible solutions and how to implement them. You will then learn everything you need to know about where performance bottlenecks can be found, why they happen, and how to work around them.This book gathers a massive wealth of knowledge together in one place, saving many hours of research and can be used as a quick reference to solve specific issues that arise during product development.
UX for Enterprise ChatGPT Solutions. A practical guide to designing enterprise-grade LLMs
Richard H. Miller, Jeff Johnson
Many enterprises grapple with new technology, often hopping on the bandwagon only to abandon it when challenges emerge. This book is your guide to seamlessly integrating ChatGPT into enterprise solutions with a UX-centered approach.UX for Enterprise ChatGPT Solutions empowers you to master effective use case design and adapt UX guidelines through an engaging learning experience. Discover how to prepare your content for success by tailoring interactions to match your audience’s voice, style, and tone using prompt-engineering and fine-tuning. For UX professionals, this book is the key to anchoring your expertise in this evolving field. Writers, researchers, product managers, and linguists will learn to make insightful design decisions. You’ll explore use cases like ChatGPT-powered chat and recommendation engines, while uncovering the AI magic behind the scenes. The book introduces a and feeding model, enabling you to leverage feedback and monitoring to iterate and refine any Large Language Model solution. Packed with hundreds of tips and tricks, this guide will help you build a continuous improvement cycle suited for AI solutions.By the end, you’ll know how to craft powerful, accurate, responsive, and brand-consistent generative AI experiences, revolutionizing your organization’s use of ChatGPT.
Keir Bowden
Visualforce, in conjunction with Apex, makes it easy to develop sophisticated, custom UIs for Force.com desktop and mobile apps without having to write thousands of lines of code and markup. The Dynamic Binding feature of Visualforce lets you develop generic Visualforce pages to display information related to the records without necessarily knowing which data fields to show. This is accomplished through a formula-like syntax, which makes it simple to manage even a complex hierarchy of records.Visualforce Development Cookbook provides solutions for a variety of challenges faced by Salesforce developers and demonstrates how easy it is to build rich, interactive pages using Visualforce. Whether you are looking to make a minor addition to the standard page functionality or override it completely, this book will provide you with the required help throughout.Visualforce Development Cookbook starts with explaining the simple utilities and builds up to advanced techniques for data visualization and reuse of functionality. This book contains recipes that cover various topics like creating multiple records from a single page, visualizing data as charts, using JavaScript to enhance client-side functionality, building a public website and making data available to a mobile device.Visualforce Development Cookbook provides lots of practical examples to enhance and extend the Salesforce user interface.
VMware Cross-Cloud Architecture. Automate and orchestrate your Software-Defined Data Center on AWS
Ajit Pratap Kundan
Over the past two decades, VMware vSphere has been known as the most trusted andreliable virtualization platform. VMware Cross-Cloud Architecture shows you how to design and configure Cross Cloud Architecture by using VMware Cloud Foundation and vRealize Suite with various use cases across private, public, and hybrid Cloud. This book takes you through everything from a basic understanding of virtualization to advanced aspects of storage and network virtualization, clustering, automation, and management.This book will be your guide to designing all aspects of Cloud.We start with the challenges faced by a traditional data center, define problem statements for you, and then brief you on respective solutions. Moving on, all kinds of virtualization and Cloud offerings from AWS and IBM Soft Layer are introduced and discussed in detail. Then, you'll learn how to design IT infrastructures for new and existing applications with a combination of Cloud Foundation, vRealize Suite, and vSphere enabled with VSAN and NSX. Furthermore, you'll learn how to design and configure high availability, disaster recovery, and apply an appropriate compliance matrix.Toward the end of the book, you will learn how to calculate the TCO/ROI, along withthe VMware products packaging and licensing in detail.
VMware vCloud Director Cookbook. Over 80 recipes to help you master VMware vCloud Director
Daniel Langenhan
VMware vCloud Director is an enterprise software solution that enables the building of secure, private clouds by pooling together infrastructure resources into virtual data centers. The tool enables self-service via a web interface to reduce the management overhead and offers amazing possibilities for production and development environments. Thus, the tool will ensure efficient management of resources with data center efficiency and business agility.VMWare VCloud Director Cookbook will cover a lot of ground, ranging from easy to complex recipes. It will not only dive into networks, data-stores, and vApps, but also cover vCloud design improvements, troubleshooting, and the vCloud API.VMWare VCloud Director Cookbook is split into different sections, each of which deals with a special topic in vCloud - from networks, to vApps, to storage and design. This book contains over 80 recipes with the difficulty levels ranging from simple to very advanced. You will learn how to automate vCloud easily and quickly with the API, and also learn how to isolate a vApp and still fully access it without risking the network. Design considerations that need to be addressed while deploying the vCloud and more will also be looked into.VMWare VCloud Director Cookbook will make your life as an admin a lot easier by providing you with some good recipes that have been proven to work in small to large enterprises.
VMware vRealize Configuration Manager Cookbook. Click here to enter text
Abhijeet Shriram Janwalkar
VMware vRealize Configuration Manager (VCM) helps you to automate IT operations, manage performance, and gain visibility across physical and virtual infrastructure. It is continuously being used by enterprises to audit the configurations of the VMware infrastructure as well as the Windows, Linux, and UNIX operating systems.This book is filled with practical recipes through which you will learn about the latest features of vRealize Configuration Manager 5.8.X, starting with installation of various tiers of VCM followed by configuration management across physical and virtual servers.Throughout this book, you will explore how VCM can perform tasks such as patch management, compliance assessment, and software package distribution along with Machine filters for new platforms such as RHEL 7 and Windows 10. This book will ease your troubles while upgrading from the existing VCM to the latest version by providing you with step-by-step instructions about the process of migration along with upgrade and maintenance support. This book will help you understand how to integrate vRealize Configuration with other applications along with schedule management and also guide you on how to handle security issues.After reading this book, you will have a clear understanding of how VCM fits in the overall picture of the data center design from a patching and compliance perspective.
VMware vRealize Orchestrator Cookbook. Click here to enter text. - Second Edition
Daniel Langenhan
VMware vRealize Orchestrator is a powerful automation tool designed for system administrators and IT operations staff who are planning to streamline their tasks and are waiting to integrate the functions with third-party operations software. This book is an update to VMware vRealize Orchestrator Cookbook and is blend of numerous recipes on vRealize Orchestrator 7. This book starts with installing and configuring vRealize Orchestrator. We will demonstrate how to upgrade from previous versions to vRealize Orchestrator 7. You will be taught all about orchestrator plugins and how to use and develop various plugins that have been enhanced in Orchestrator 7. Throughout this book, you will explore the new features of Orchestrator 7, such as the introduction of the control center, along with its uses. You will also come to understand visual programming, how to integrate base plugins into workflows, and how to automate VMware. You will also get to know how to troubleshoot vRealize Orchestrator.By the end of this book, you will be able to get the most out of your Orchestrator installation, and will be able to develop complex workflows and create your own highly integrated automations of vRealize environments.
Abhilash G B, Cedric Rajendran
VMware vSphere is a complete and robust virtualization product suite that helps transform data centers into simplified on-premises cloud infrastructures, providing for the automation and orchestration of workload deployment and life cycle management of the infrastructure. This book focuses on the latest release of VMware vSphere and follows a recipe-based approach, giving you hands-on instructions required to deploy and manage a vSphere environment.The book starts with the procedures involved in upgrading your existing vSphere infrastructure to vSphere 6.5, followed by deploying a new vSphere 6.5 environment. Then the book delves further into the procedures involved in managing storage and network access to the ESXi hosts and the virtual machines running on them. Moving on, the book covers high availability and fair distribution/utilization of clustered compute and storage resources. Finally, the book covers patching and upgrading the vSphere infrastructure using VUM, certificate management using VMCA, and finishes with a chapter covering the tools that can be used to monitor the performance of a vSphere infrastructure.
Mike Brown, Hersey Cartwright
VMware is the industry leader in data center virtualization. The vSphere 6.x suite of products provides a robust and resilient platform to virtualize server and application workloads.This book uses proven infrastructure design principles and applies them to VMware vSphere 6.7 virtual data center design through short and focused recipes on each design aspect. The second edition of this book focused on vSphere 6.0. vSphere features released since then necessitate an updated design guide, which includes recipes for upgrading to 6.7, vCenter HA; operational improvements; cutting-edge, high-performance storage access such as RDMA and Pmem; security features such as encrypted vMotion and VM-level encryption; Proactive HA; HA Orchestrated Restart; Predictive DRS; and more.By the end of the book, you will be able to achieve enhanced compute, storage, network, and management capabilities for your virtual data center.
VMware vSphere 6.x Datacenter Design Cookbook. Click here to enter text. - Second Edition
Hersey Cartwright
VMware is the industry leader in data center virtualization. The vSphere 6.x suite of products provides a robust and resilient platform to virtualize server and application workloads. With the release of 6.x a whole range of new features has come along such as ESXi Security enhancements, fault tolerance, high availability enhancements, and virtual volumes, thus simplifying the secure management of resources, the availability of applications, and performance enhancements of workloads deployed in the virtualized datacenter.This book provides recipes to create a virtual datacenter design using the features of vSphere 6.x by guiding you through the process of identifying the design factors and applying them to the logical and physical design process. You’ll follow steps that walk you through the design process from beginning to end, right from the discovery process to creating the conceptual design; calculating the resource requirements of the logical storage, compute, and network design; mapping the logical requirements to a physical design; security design; and finally creating the design documentation.The recipes in this book provide guidance on making design decisions to ensure the successful creation, and ultimately the successful implementation, of a VMware vSphere 6.x virtual data center design.
Sander van Vugt
VMware Workstation runs on Linux as well as Windows hosts and handles different virtual machine formats, which allows you to share your work with users of other virtualization platforms, including VirtualBox, VMware Player, and VMware vSphere environments.VMware Workstation - No Experience Necessary helps you in getting started with VMware Workstation. You'll learn how to install VMware Workstation in any circumstance, and how to create virtual machines and keep different configurations for each virtual machine, which helps in setting up extensive test environments. You'll also learn how to share these virtual machines with users of other virtualization products as well as the cloud.In VMware Workstation - No Experience Necessary you'll start learning about different virtualization solutions. In this introduction you'll learn how VMware Workstation differs from other workstation virtualization platforms such as Oracle Virtual Box, and from data centre virtualization solutions such as VMware vSphere. Next, you'll learn how to install VMware Workstation on either a Windows or a Linux host and how to create virtual machines on these host platforms.After installing virtual machines, you'll learn about advanced virtual machine features, including advanced networking and storage setups, which allow you to mirror a data centre setup as closely as possible. An important part of the setup of such an environment is working with snapshots and clones, which is discussed in detail. You'll also learn how to use virtual machines that are created on other host computers.The final part of the book teaches you how to share virtual machines with others. You'll learn how to upload virtual machines to VMware vSphere, and how to share virtual machines with users of VMware Player.
Kevin Elder, Christopher Kusek, Prasenjit Sarkar
vSphere is a mission-critical piece of software for many businesses. It is a complex tool, and incorrect design and deployment can create performance related issues that can negatively affect the business. This book is focused on solving these problems as well as providing best practices and performance-enhancing techniques. This edition is fully updated to include all the new features in version 6.5 as well as the latest tools and techniques to keep vSphere performing at its best.This book starts with interesting recipes, such as the interaction of vSphere 6.5 components with physical layers such as CPU, memory, and networking. Then we focus on DRS, resource control design, and vSphere cluster design. Next, you’ll learn about storage performance design and how it works with VMware vSphere 6.5. Moving on, you will learn about the two types of vCenter installation and the benefits of each. Lastly, the book covers performance tools that help you get the most out of your vSphere installation.By the end of this book, you will be able to identify, diagnose, and troubleshoot operational faults and critical performance issues in vSphere 6.5.
Windows Application Development Cookbook. Click here to enter text
Marcin Jamro
Need to ensure you can always create the best Windows apps regardless of platform? What you need are solutions to the biggest issues you can face, so you can always ensure you’re making the right choices and creating the best apps you can.The book starts with recipes that will help you set up the integrated development environment before you go ahead and design the user interface. You will learn how to use the MVVM design pattern together with data binding, as well as how to work with data in different file formats.Moving on, you will explore techniques to add animations and graphics to your application, and enable your solution to work with multimedia content.You will also see how to use sensors, such as an accelerometer and a compass, as well as obtain the current GPS location. You will make your application ready to work with Internet-based scenarios, such as composing e-mails or downloading files, before finally testing the project and submitting it to the Windows Store.By the end of the book, you will have a market-ready application compatible across different Windows devices, including smartphones, tablets, and desktops.
Zeeshan Chawdhary, Zeeshan Chawdhary
Windows Phone 7.5 has met with some great initial reviews from all mobile critics. It is poised to be the '3rd' eco-system for mobile, joining Apple's iOS and Google's Android platform. With Microsoft and Nokia working on multiple devices based on Windows Phone, the platform is a no-brainer enterprise success. Microsoft Office, Email, Skype and a fresh new mobile operating system has been a great champion of a cause for both Microsoft and Nokia. Windows Phone 7.5: Building Location-aware Applications will teach you to divein to the new Windows Phone Experience. No more 600 page bibles - just the right mix of text and lots of code to get you started!Windows Phone 7.5: Building Location-aware Applications covers location based services and maps, and focuses on methods of location detection and maps. Powered with this information, two real-world applications are covered. In short, this is a concise book on building location aware apps for Windows Phone.
Pavel Yosifovich
Windows Presentation Foundation (WPF) provides developers with a unified programming model for building rich Windows smart client user experiences that incorporate UI, media, and documents.WPF has become the leading technology for developing rich client applications on the Windows platform, packed with features and capabilities. However, WPF is big; in fact, it's huge, causing a steep learning curve for the beginner and even for those already using some WPF features.Windows Presentation Foundation 4.5 Cookbook provides clear recipes for common WPF tasks. It includes detailed explanations and code examples for customizing and enhancing the basic scenarios, while gaining a deep understanding of WPF mechanics and capabilities.WPF is different and requires a different mind-set and approach. This book provides recipes and insights not only in its design but also its practical implementation details.Starting from the foundations of WPF, such as dependency properties and XAML, the book touches on all major WPF aspects, such as controls and layout, resources, and digs deep into its unprecedented data binding capabilities.The book shows data and control templates in action, which allow full customizations of displayed data and controls in a declarative way. Supported by styles and resources makes data binding all the more powerful. The Model View View-Model pattern is presented as an effective way of maximizing decoupling of components, while providing an elegant way of expanding applications while maintaining a tight grip on complexity.The later parts discuss custom elements and controls ñ the ultimate customization mechanism, and looks at multithreading issues, and how .NET 4.5 task parallelism features can enhance application performance.