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Mastering Salesforce CRM Administration. An Advanced Administration Certification Handbook
Rakesh Gupta
The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects.From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization’s Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.
Andrew Kindred
Industry giants like RedHat and NetApp have adopted ServiceNow for their operational needs, and it is evolving as the number one platform choice for IT Service management. ServiceNow provides their clients with an add-on when it comes to baseline instances, where scripting can be used to customize and improve the performance of instances. It also provides inbuilt JavaScript API for scripting and improving your JavaScript instance.This book will initially cover the basics of ServiceNow scripting and the appropriate time to script in a ServiceNow environment. Then, we dig deeper into client-side and server-side scripting using JavaScipt API. We will also cover advance concepts like on-demand functions, script actions, and best practices. Mastering ServiceNow Scripting acts as an end-to-end guide for writing, testing, and debugging scripts of ServiceNow. We cover update sets for moving customizations between ServiceNow instances, jelly scripts for making custom pages, and best practices for all types of script in ServiceNow.By the end of this book, you will have hands-on experience in scripting ServiceNow using inbuilt JavaScript API.
Mastering Spring Boot 2.0. Build modern, cloud-native, and distributed systems using Spring Boot
Dinesh Rajput
Spring is one of the best frameworks on the market for developing web, enterprise, and cloud ready software. Spring Boot simplifies the building of complex software dramatically by reducing the amount of boilerplate code, and by providing production-ready features and a simple deployment model.This book will address the challenges related to power that come with Spring Boot's great configurability and flexibility. You will understand how Spring Boot configuration works under the hood, how to overwrite default configurations, and how to use advanced techniques to prepare Spring Boot applications to work in production. This book will also introduce readers to a relatively new topic in the Spring ecosystem – cloud native patterns, reactive programming, and applications. Get up to speed with microservices with Spring Boot and Spring Cloud. Each chapter aims to solve a specific problem or teach you a useful skillset. By the end of this book, you will be proficient in building and deploying your Spring Boot application.
Marleen Meier, David Baldwin
Tableau is one of the leading business intelligence (BI) tools used to solve BI and analytics challenges. With this book, you will master Tableau's features and offerings in various paradigms of the BI domain. This book is also the second edition of the popular Mastering Tableau series, with new features, examples, and updated code. The book covers essential Tableau concepts and its advanced functionalities. Using Tableau Hyper and Tableau Prep, you’ll be able to handle and prepare data easily. You’ll gear up to perform complex joins, spatial joins, union, and data blending tasks using practical examples. Following this, you’ll learn how to perform data densification to make displaying granular data easier. Next, you’ll explore expert-level examples to help you with advanced calculations, mapping, and visual design using various Tableau extensions. With the help of examples, you’ll also learn about improving dashboard performance, connecting Tableau Server, and understanding data visualizations. In the final chapters, you’ll cover advanced use cases such as Self-Service Analytics, Time Series Analytics, and Geo-Spatial Analytics, and learn to connect Tableau to R, Python, and MATLAB. By the end of this book, you’ll have mastered the advanced offerings of Tableau and be able to tackle common and not-so-common challenges faced in the BI domain.
Paolo Valsecchi, Karel Novak, Andrea Mauro
VMware vSphere 6.5 provides a powerful, flexible and secure foundation for next-generation applications which helps you create an effective digital transformation. This book will be based on VMware vSphere 6.5 which empowers you to virtualize any complex application with ease. You’ll begin by getting an overview of all the products, solutions and features of the vSphere 6.5 suite, comparing the evolutions with the previous releases. Next ,you’ll design and plan a virtualization infrastructure to drive planning and performance analysis. Following this , you will be proceeding with workflow and installation of components. New network trends are also covered which will help you in optimally designing the vSphere environment. You will also learn the practices and procedures involved in configuring and managing virtual machines in a vSphere infrastructure. With vSphere 6.5, you’ll make use of significantly more powerful capabilities for patching, upgrading, and managing the configuration of the virtual environment. Next we’ll focus on specific availability and resiliency solutions in vSphere. Towards the end of the book you will get information on how to save your configuration, data and workload from your virtual infrastructure. By the end of the book you’ll learn about VMware vSphere 6.5 right from design to deployment and management.
Mastering Zendesk. Click here to enter text
Cedric F. Jacob
Zendesk is a cloud-based customer service solution that is widely used because it is easy, efficienct, flexible, and low cost. It is highly scalable and is great for organizations of all sizes. If you’re a Zendesk administrator and are looking to explore advanced-level concepts, then this book is for you. It covers the core functionalities such as managing users, groups, and the organization, and creating and adding custom fields. You will learn how to add customized ticket channels to your account. Then, you will focus on customizing business rules and extending Zendesk with JIRA and Salesforce. Towards the end, the book emphasizes security and troubleshooting aspects as well as providing tips and tricks to create a more efficient support environment.By the end of this book, you will be able to turn a basic Zendesk setup into a highly customized working environment.
Sherry Li, Tomislav Piasevoli
MDX is the BI industry standard for multidimensional calculations and queries. Proficiency with this language is essential for the realization of your Analysis Services' full potential. MDX is an elegant and powerful language, and also has a steep learning curve.SQL Server 2012 Analysis Services has introduced a new BISM tabular model and a new formula language, Data Analysis Expressions (DAX). However, for the multi-dimensional model, MDX is still the only query and expression language. For many product developers and report developers, MDX is the preferred language for both the tabular model and multi-dimensional model.MDX with SSAS 2012 Cookbook is a must-have book for anyone who wants to be proficient in the MDX language and to enhance their business intelligence solutions.MDX with SSAS 2012 Cookbook is packed with immediately usable, practical solutions. It starts with elementary techniques that lay the foundation for designing advanced MDX calculations and queries. The discussions after each solution will provide you with a solid foundation and best practices. It covers a broad range of real-world topics and solutions and provides you with learning materials to become proficient in the language.This book will guide you through the hands-on and practical MDX solutions, best practices, and many intricacies that hide within the MDX calculations and queries.We will start by working with sets, creating time-aware, context-aware calculations, and business analytics solutions, through to the techniques of enhancing the cube design when MDX is not enough. We will then move on to capturing MDX generated by SSAS front-ends and using SSAS stored procedures, and we will explore the whole range of MDX solutions for real-world BI projects.
Nate Chamberlain
Organizations across the world have switched to Office 365 to boost workplace productivity. However, to maximize investment in Office 365, you need to know how to efficiently administer Office 365 solutions.Microsoft Office 365 Administration Cookbook is packed with recipes to guide you through common and not-so-common administrative tasks throughout Office 365. Whether you’re administering a single app such as SharePoint or organization-wide Security & Compliance across Office 365, this cookbook offers a variety of recipes that you’ll want to have to hand. The book begins by covering essential setup and administration tasks. You’ll learn how to manage permissions for users and user groups along with automating routine admin tasks using PowerShell. You’ll then progress through to managing core Office 365 services such as Exchange Online, OneDrive, SharePoint Online, and Azure Active Directory (AD). This book also features recipes that’ll help you to manage newer services such as Microsoft Search, Power Platform, and Microsoft Teams. In the final chapters, you’ll delve into monitoring, reporting, and securing your Office 365 services.By the end of this book, you’ll have learned about managing individual Office 365 services along with monitoring, securing, and optimizing your entire Office 365 deployment efficiently.
Nate Chamberlain
Organizations across the world have switched to Office 365 to boost workplace productivity. However, to maximize investment in Office 365, you need to know how to efficiently administer Office 365 solutions.Microsoft Office 365 Administration Cookbook is packed with recipes to guide you through common and not-so-common administrative tasks throughout Office 365. Whether you’re administering a single app such as SharePoint or organization-wide Security & Compliance across Office 365, this cookbook offers a variety of recipes that you’ll want to have to hand. The book begins by covering essential setup and administration tasks. You’ll learn how to manage permissions for users and user groups along with automating routine admin tasks using PowerShell. You’ll then progress through to managing core Office 365 services such as Exchange Online, OneDrive, SharePoint Online, and Azure Active Directory (AD). This book also features recipes that’ll help you to manage newer services such as Microsoft Search, Power Platform, and Microsoft Teams. In the final chapters, you’ll delve into monitoring, reporting, and securing your Office 365 services.By the end of this book, you’ll have learned about managing individual Office 365 services along with monitoring, securing, and optimizing your entire Office 365 deployment efficiently.