Informatyka
IT Governance Publishing, Richard Bingley
Becoming a successful security consultant requires a unique set of skills that span both the business and security worlds. This handbook serves as a practical guide to help professionals navigate the complex landscape of security consulting. It covers everything from the entrepreneurial aspects of starting a business to the essential security disciplines like private investigations, information security, and protective security. You’ll also explore the growing importance of resilience in both personal and organizational contexts.The book also delves into the crucial elements of security legislation and regulation, offering a thorough understanding of the legal frameworks that affect security professionals. From UK human rights laws to international laws related to corporate management and conflict, readers will gain the knowledge necessary to operate securely and legally in a variety of environments. Whether you are just starting out or looking to refine your security consulting expertise, this handbook provides the insights needed to thrive in the ever-evolving security industry. It’s a must-read for anyone seeking to build a reputation as a trusted expert in the security consulting field.
Dr. Logan Song, Yu Meng
As cloud computing continues to revolutionize IT, professionals face the challenge of keeping up with rapidly evolving technologies. This book provides a clear roadmap for mastering cloud concepts, developing hands-on expertise, and obtaining professional certifications, making it an essential resource for those looking to advance their careers in cloud computing.Starting with a focus on the Amazon cloud, you’ll be introduced to fundamental AWS cloud services, followed by advanced AWS cloud services in the domains of data, machine learning, and security. Next, you’ll build proficiency in Microsoft Azure cloud and Google Cloud Platform (GCP) by examining the common attributes of the three clouds, differentiating their unique features, along with leveraging real-life cloud project implementations on these cloud platforms. Through hands-on projects and real-world applications, you’ll gain the skills needed to work confidently across different cloud platforms. The book concludes with career development guidance, including certification paths and industry insights to help you succeed in the cloud computing landscape.Walking through this cloud computing book, you’ll systematically establish a robust footing in AWS, Azure, and GCP, and emerge as a cloud-savvy professional, equipped with cloud certificates to validate your skills.
The Service Desk Handbook. A guide to service desk implementation, management and support
IT Governance Publishing, Sanjay Nair
This book provides practical insights into service desk management, focusing on building and optimizing a service desk to meet organizational needs. It starts with an understanding of the service desk's role, mission, and vision, laying the foundation for effective operations. It covers strategic planning for a well-structured service desk, focusing on staffing, SLAs, and using knowledge bases and self-service portals.The book discusses essential tools and technologies like telephony systems and ITSM tools, and how to configure them for efficiency. It emphasizes developing high-performance teams focused on respect, integrity, and teamwork, highlighting the importance of clear documentation, such as standard operating procedures and incident management, to ensure consistency in service delivery.Performance measurement is emphasized with strategies for tracking success using CSFs, KPIs, and customer satisfaction metrics. It explores both qualitative and quantitative evaluations to improve service desk performance.Finally, it examines emerging trends such as AI and chatbots, and their integration into service desk operations. The last chapters offer professional tips, techniques for root cause analysis, and provide a roadmap to optimize service desk operations for future success.
Rebecca Terpstra, Dana Hoffman
Design professionals often find it hard to help their clients visualize their unique concepts and visions. Luckily, SketchUp bridges this communication gap with a powerful set of tools for visualizing and presenting your design ideas. This book teaches the approach perfected by two successful interior designers who have mastered SketchUp Pro/Studio to generate a workflow that produces fascinating designs and enables you to communicate them through vivid illustrations.Starting with a review of the basics of creating 3D models, this book introduces Becca’s Hierarchy of Modeling—a ten-step process that establishes a rhythmic pattern in your workflow. As you progress, you’ll build on your SketchUp Pro knowledge by constructing architectural elements of a commercial building and furnishing a residential room with your own furniture, fixtures, and equipment (FFE) from scratch. From infusing photorealism into models to crafting appealing client presentations using SketchUp LayOut, this book has you covered. Each chapter provides step-by-step explanations of essential concepts and practical examples to reinforce learning.By the end of this book, you’ll have an advanced understanding of SketchUp Pro’s capabilities, ensuring you enjoy working on conceptual or full design projects from start to finish and showing off your design prowess.
Craig M Jamieson
Smart businesses are taking advantage of new technologies to overcome the challenges and secure the opportunities arising from recent shifts to buyer behaviour. The single biggest challenge for businesses today is to retain the loyalty of your existing customers and to find a way of extending your reach to find new ones. Social CRM allows you to do precisely that, offering a platform from which you can manage your current customer base while building and extending it.Craig Jamieson, an expert in social sales, wants to unlock the power of Social CRM for your business. With this book he takes you through the process of integrating Social CRM within your business strategy. He explores how to evaluate your needs, and discusses choosing the right Social CRM system for your business, before looking closely at how to successfully implement the system with best practices to bring increased revenues.
The Software Engineer's Library. A runbook for building reliable systems and a resilient career
Michelle Brenner
If you are daunted by the skills required to thrive as a Senior Software Engineer, this book will help you acquire them and crush any lingering impostor syndrome. It’s a practical, interactive guide to real-world technical leadership. Senior engineers are expected to grow their influence with larger projects, inspiring their team and influencing cross-functional stakeholders for better results. Inside, you’ll cover topics from designing distributed systems to collaborating with any peer, stakeholder, or manager. The book encourages skill-building through hands-on exercises, relatable case studies, and a dash of humor to keep things lively. It also shows how AI can make your work more effective and less stressful, without replacing your unique and hard-earned skills. What sets this book apart? You’ll craft a single app from idea to scale, solving both technical and people challenges. Along the way, you’ll learn from engineers worldwide, each sharing their approach to overcoming obstacles. Whether you’re working through the book yourself or helping a peer level up, you'll find strategies for communication, mentorship, and career development. Jump into any section you need to discover your next step, build your MVP, navigate growth, or focus on life outside work. We’ll learn, grow, and have some fun!
Frank Solomon , Rakesh Kumar Pandey, Shubham...
Many software applications are backed by powerful relational database systems, meaning that the skills to be able to maintain a SQL database and reliably retrieve data are in high demand. With its simple syntax and effective data manipulation capabilities, SQL enables you to manage relational databases with ease. The SQL Workshop will help you progress from basic to advanced-level SQL queries in order to create and manage databases successfully.This Workshop begins with an introduction to basic CRUD commands and gives you an overview of the different data types in SQL. You'll use commands for narrowing down the search results within a database and learn about data retrieval from single and multiple tables in a single query. As you advance, you'll use aggregate functions to perform calculations on a set of values, and implement process automation using stored procedures, functions, and triggers. Finally, you'll secure your database against potential threats and use access control to keep your data safe.Throughout this Workshop, you'll use your skills on a realistic database for an online shop, preparing you for solving data problems in the real world.By the end of this book, you'll have built the knowledge, skills and confidence to creatively solve real-world data problems with SQL.
Ezequiel Lanza, Eduardo Spotti
Unlock the power of artificial intelligence to transform Linux infrastructure and operations.The Ultimate AI Guide for Linux Engineers is a practical, hands-on handbook for applying AI to real-world Linux systems. You will demystify AI, machine learning, and large language models (LLMs) in practice, prepare AI-ready Linux environments for CPU and GPU workloads, and work with containers and essential open-source frameworks such as PyTorch, Hugging Face Transformers, LangChain, and OpenVINO.Moving into real operational use cases, you will build AI agents and agentic workflows to automate system administration, integrate LLMs into monitoring and troubleshooting pipelines, and apply Retrieval-Augmented Generation (RAG) to query logs, documentation, and internal knowledge bases. You will also enhance observability and incident response with intelligent automation.Finally, you will learn how to deploy and scale AI services using Docker, Kubernetes, and cloud-native architectures, implement security and privacy guardrails, and design reliable AI-driven workflows for enterprise Linux environments.By the end, you will have a practical framework to integrate AI into Linux workflows securely and at scale.