Informatyka
Srini Munagavalasa
Salesforce business analysis skills are in high demand, and there are scant resources to satisfy this demand. This practical guide for business analysts contains all the tools, techniques, and processes needed to create business value and improve user adoption.The Salesforce Business Analyst Handbook begins with the most crucial element of any business analysis activity: identifying business requirements. You’ll learn how to use tacit business analysis and Salesforce system analysis skills to rank and stack all requirements as well as get buy-in from stakeholders. Once you understand the requirements, you’ll work on transforming them into working software via prototyping, mockups, and wireframing. But what good is a product if the customer cannot use it? To help you achieve that, this book will discuss various testing strategies and show you how to tailor testing scenarios that align with business requirements documents. Toward the end, you’ll find out how to create easy-to-use training material for your customers and focus on post-production support – one of the most critical phases. Your customers will stay with you if you support them when they need it!By the end of this Salesforce book, you’ll be able to successfully navigate every phase of a project and confidently apply your new knowledge in your own Salesforce implementations.
IT Governance Publishing, Richard Bingley
Becoming a successful security consultant requires a unique set of skills that span both the business and security worlds. This handbook serves as a practical guide to help professionals navigate the complex landscape of security consulting. It covers everything from the entrepreneurial aspects of starting a business to the essential security disciplines like private investigations, information security, and protective security. You’ll also explore the growing importance of resilience in both personal and organizational contexts.The book also delves into the crucial elements of security legislation and regulation, offering a thorough understanding of the legal frameworks that affect security professionals. From UK human rights laws to international laws related to corporate management and conflict, readers will gain the knowledge necessary to operate securely and legally in a variety of environments. Whether you are just starting out or looking to refine your security consulting expertise, this handbook provides the insights needed to thrive in the ever-evolving security industry. It’s a must-read for anyone seeking to build a reputation as a trusted expert in the security consulting field.
Dr. Logan Song, Yu Meng
As cloud computing continues to revolutionize IT, professionals face the challenge of keeping up with rapidly evolving technologies. This book provides a clear roadmap for mastering cloud concepts, developing hands-on expertise, and obtaining professional certifications, making it an essential resource for those looking to advance their careers in cloud computing.Starting with a focus on the Amazon cloud, you’ll be introduced to fundamental AWS cloud services, followed by advanced AWS cloud services in the domains of data, machine learning, and security. Next, you’ll build proficiency in Microsoft Azure cloud and Google Cloud Platform (GCP) by examining the common attributes of the three clouds, differentiating their unique features, along with leveraging real-life cloud project implementations on these cloud platforms. Through hands-on projects and real-world applications, you’ll gain the skills needed to work confidently across different cloud platforms. The book concludes with career development guidance, including certification paths and industry insights to help you succeed in the cloud computing landscape.Walking through this cloud computing book, you’ll systematically establish a robust footing in AWS, Azure, and GCP, and emerge as a cloud-savvy professional, equipped with cloud certificates to validate your skills.
The Service Desk Handbook. A guide to service desk implementation, management and support
IT Governance Publishing, Sanjay Nair
This book provides practical insights into service desk management, focusing on building and optimizing a service desk to meet organizational needs. It starts with an understanding of the service desk's role, mission, and vision, laying the foundation for effective operations. It covers strategic planning for a well-structured service desk, focusing on staffing, SLAs, and using knowledge bases and self-service portals.The book discusses essential tools and technologies like telephony systems and ITSM tools, and how to configure them for efficiency. It emphasizes developing high-performance teams focused on respect, integrity, and teamwork, highlighting the importance of clear documentation, such as standard operating procedures and incident management, to ensure consistency in service delivery.Performance measurement is emphasized with strategies for tracking success using CSFs, KPIs, and customer satisfaction metrics. It explores both qualitative and quantitative evaluations to improve service desk performance.Finally, it examines emerging trends such as AI and chatbots, and their integration into service desk operations. The last chapters offer professional tips, techniques for root cause analysis, and provide a roadmap to optimize service desk operations for future success.
Dr. Gabriel N. Schenker
Containers have become the foundation of modern software platforms, transforming how applications are built, shipped, secured, and operated. However, as systems grow more distributed and regulated, using containers effectively requires more than basic commands, it requires architectural understanding, security awareness, and operational discipline.The Ultimate Docker Container Book, 4th edition takes you from container fundamentals to running production-grade platforms. Starting from first principles, the book explains how containers reduce friction in the software supply chain and progressively introduces images, networking, state management, testing, and debugging. You will learn how to design and operate distributed applications, manage multi-service systems, and apply orchestration using Kubernetes. This 4th edition places a stronger emphasis on security, governance, and compliance, reflecting real-world enterprise requirements. It also explores AI and automation in DevOps, showing how modern teams can enhance delivery and operations responsibly.Whether you are a developer, DevOps or platform engineer, or software architect, this book equips you with the skills and understanding needed to build secure, scalable, and future-ready container platforms.
Dr. Gabriel N. Schenker
Containers have become the foundation of modern software platforms, transforming how applications are built, shipped, secured, and operated. However, as systems grow more distributed and regulated, using containers effectively requires more than basic commands, it requires architectural understanding, security awareness, and operational discipline.The Ultimate Docker Container Book, 4th edition takes you from container fundamentals to running production-grade platforms. Starting from first principles, the book explains how containers reduce friction in the software supply chain and progressively introduces images, networking, state management, testing, and debugging. You will learn how to design and operate distributed applications, manage multi-service systems, and apply orchestration using Kubernetes. This 4th edition places a stronger emphasis on security, governance, and compliance, reflecting real-world enterprise requirements. It also explores AI and automation in DevOps, showing how modern teams can enhance delivery and operations responsibly.Whether you are a developer, DevOps or platform engineer, or software architect, this book equips you with the skills and understanding needed to build secure, scalable, and future-ready container platforms.
Patrick Haggerty
From data ingestion and storage, through data processing and data analytics, to application hosting and even machine learning, whatever your IT infrastructural need, there's a good chance that Google Cloud has a service that can help. But instant, self-serve access to a virtually limitless pool of IT resources has its drawbacks. More and more organizations are running into cost overruns, security problems, and simple why is this not working? headaches.This book has been written by one of Google’s top trainers as a tutorial on how to create your infrastructural foundation in Google Cloud the right way. By following Google’s ten-step checklist and Google’s security blueprint, you will learn how to set up your initial identity provider and create an organization. Further on, you will configure your users and groups, enable administrative access, and set up billing. Next, you will create a resource hierarchy, configure and control access, and enable a cloud network. Later chapters will guide you through configuring monitoring and logging, adding additional security measures, and enabling a support plan with Google.By the end of this book, you will have an understanding of what it takes to leverage Terraform for properly building a Google Cloud foundational layer that engenders security, flexibility, and extensibility from the ground up.
Shankar Narayanan SGS, Vivekanandan SS, Jeff Hollan
Snowpark is a powerful framework that helps you unlock numerous possibilities within the Snowflake Data Cloud. However, without proper guidance, leveraging the full potential of Snowpark with Python can be challenging. Packed with practical examples and code snippets, this book will be your go-to guide to using Snowpark with Python successfully.The Ultimate Guide to Snowpark helps you develop an understanding of Snowflake Snowpark and how it enables you to implement workloads in data engineering, data science, and data applications within the Data Cloud. From configuration and coding styles to workloads such as data manipulation, collection, preparation, transformation, aggregation, and analysis, this guide will equip you with the right knowledge to make the most of this framework. You'll discover how to build, test, and deploy data pipelines and data science models. As you progress, you’ll deploy data applications natively in Snowflake and operate large language models (LLMs) using Snowpark container services.By the end of this book, you'll be able to leverage Snowpark's capabilities and propel your career as a Snowflake developer to new heights.
Shankar Narayanan SGS, Vivekanandan SS, Jeff Hollan
Snowpark is a powerful framework that helps you unlock numerous possibilities within the Snowflake Data Cloud. However, without proper guidance, leveraging the full potential of Snowpark with Python can be challenging. Packed with practical examples and code snippets, this book will be your go-to guide to using Snowpark with Python successfully.The Ultimate Guide to Snowpark helps you develop an understanding of Snowflake Snowpark and how it enables you to implement workloads in data engineering, data science, and data applications within the Data Cloud. From configuration and coding styles to workloads such as data manipulation, collection, preparation, transformation, aggregation, and analysis, this guide will equip you with the right knowledge to make the most of this framework. You'll discover how to build, test, and deploy data pipelines and data science models. As you progress, you’ll deploy data applications natively in Snowflake and operate large language models (LLMs) using Snowpark container services.By the end of this book, you'll be able to leverage Snowpark's capabilities and propel your career as a Snowflake developer to new heights.
Avi Tsadok
As an iOS developer, you must possess a diverse skill set encompassing Swift coding, design knowledge, and mastery of development tools. And while the demand for iOS developers remains high, the competition for landing your dream job has intensified in recent years. Being a skilled iOS developer is no longer enough — acing interviews is now just as essential as having technical expertise.In The Ultimate iOS Interview Playbook, you'll discover innovative ways to stand out as an iOS developer and pass every job interview. It will guide you to build your developer brand and present your skills to potential employers. This comprehensive guide covers over 100 interview questions, from Swift fundamentals and frameworks to complex design patterns and app architecture. You'll learn how to approach coding assessments like a pro and avoid red flags that could hinder your chances of success.Drawing from the author’s experience of interviewing hundreds of iOS developers and having been a candidate themself, this book addresses the challenges of showcasing your skills and knowledge within a limited timeframe.By the end of this book, you'll be ready to excel in any iOS interview, demonstrating your strengths and confidently tackling even the most challenging questions, ultimately paving the way to secure the job you've always wanted.