Biznes i ekonomia
The role and functions of controllers in organization management
Marta Kawczyńska, Tomasz Wnuk-Pel
The Service Desk Handbook. A guide to service desk implementation, management and support
IT Governance Publishing, Sanjay Nair
Rebecca Terpstra, Dana Hoffman
Craig M Jamieson
The Software Engineer's Library. A runbook for building reliable systems and a resilient career
Michelle Brenner