Biznes i ekonomia
The Service Desk Handbook. A guide to service desk implementation, management and support
IT Governance Publishing, Sanjay Nair
Rebecca Terpstra, Dana Hoffman
Craig M Jamieson
The Ultimate Zoom Cookbook. Over 100 recipes to enhance and engage communication with Zoom
Patrick Kelley
The Universal Service Desk (USD). Implementing, controlling, and improving service delivery
IT Governance Publishing, Brian Johnson, Léon-Paul de...
The V4 and Ukraine Fight with Tax Frauds and Money Laundering
red. Mariia Balytska, Hana Bohušová, Piotr Luty