Aplikacje biurowe
Integrated Measurement - KPIs and Metrics for ITSM. A narrative account
IT Governance Publishing, Daniel McLean
Allen Chan, Kevin Trinh, Guilhem Molines, Suzette...
Clifford Laurin, Michael Muller, Ike Kavas, Pat...
Gergely Daróczi, Michael Puhle, Edina Berlinger (EURO),...
IT Governance Publishing, Brian Johnson, Walter Zondervan