Informatyka
Srini Munagavalasa
Salesforce business analysis skills are in high demand, and there are scant resources to satisfy this demand. This practical guide for business analysts contains all the tools, techniques, and processes needed to create business value and improve user adoption.The Salesforce Business Analyst Handbook begins with the most crucial element of any business analysis activity: identifying business requirements. You’ll learn how to use tacit business analysis and Salesforce system analysis skills to rank and stack all requirements as well as get buy-in from stakeholders. Once you understand the requirements, you’ll work on transforming them into working software via prototyping, mockups, and wireframing. But what good is a product if the customer cannot use it? To help you achieve that, this book will discuss various testing strategies and show you how to tailor testing scenarios that align with business requirements documents. Toward the end, you’ll find out how to create easy-to-use training material for your customers and focus on post-production support – one of the most critical phases. Your customers will stay with you if you support them when they need it!By the end of this Salesforce book, you’ll be able to successfully navigate every phase of a project and confidently apply your new knowledge in your own Salesforce implementations.
IT Governance Publishing, Richard Bingley
Becoming a successful security consultant requires a unique set of skills that span both the business and security worlds. This handbook serves as a practical guide to help professionals navigate the complex landscape of security consulting. It covers everything from the entrepreneurial aspects of starting a business to the essential security disciplines like private investigations, information security, and protective security. You’ll also explore the growing importance of resilience in both personal and organizational contexts.The book also delves into the crucial elements of security legislation and regulation, offering a thorough understanding of the legal frameworks that affect security professionals. From UK human rights laws to international laws related to corporate management and conflict, readers will gain the knowledge necessary to operate securely and legally in a variety of environments. Whether you are just starting out or looking to refine your security consulting expertise, this handbook provides the insights needed to thrive in the ever-evolving security industry. It’s a must-read for anyone seeking to build a reputation as a trusted expert in the security consulting field.
Dr. Logan Song, Yu Meng
As cloud computing continues to revolutionize IT, professionals face the challenge of keeping up with rapidly evolving technologies. This book provides a clear roadmap for mastering cloud concepts, developing hands-on expertise, and obtaining professional certifications, making it an essential resource for those looking to advance their careers in cloud computing.Starting with a focus on the Amazon cloud, you’ll be introduced to fundamental AWS cloud services, followed by advanced AWS cloud services in the domains of data, machine learning, and security. Next, you’ll build proficiency in Microsoft Azure cloud and Google Cloud Platform (GCP) by examining the common attributes of the three clouds, differentiating their unique features, along with leveraging real-life cloud project implementations on these cloud platforms. Through hands-on projects and real-world applications, you’ll gain the skills needed to work confidently across different cloud platforms. The book concludes with career development guidance, including certification paths and industry insights to help you succeed in the cloud computing landscape.Walking through this cloud computing book, you’ll systematically establish a robust footing in AWS, Azure, and GCP, and emerge as a cloud-savvy professional, equipped with cloud certificates to validate your skills.
The Service Desk Handbook. A guide to service desk implementation, management and support
IT Governance Publishing, Sanjay Nair
This book provides practical insights into service desk management, focusing on building and optimizing a service desk to meet organizational needs. It starts with an understanding of the service desk's role, mission, and vision, laying the foundation for effective operations. It covers strategic planning for a well-structured service desk, focusing on staffing, SLAs, and using knowledge bases and self-service portals.The book discusses essential tools and technologies like telephony systems and ITSM tools, and how to configure them for efficiency. It emphasizes developing high-performance teams focused on respect, integrity, and teamwork, highlighting the importance of clear documentation, such as standard operating procedures and incident management, to ensure consistency in service delivery.Performance measurement is emphasized with strategies for tracking success using CSFs, KPIs, and customer satisfaction metrics. It explores both qualitative and quantitative evaluations to improve service desk performance.Finally, it examines emerging trends such as AI and chatbots, and their integration into service desk operations. The last chapters offer professional tips, techniques for root cause analysis, and provide a roadmap to optimize service desk operations for future success.
Rebecca Terpstra, Dana Hoffman
Design professionals often find it hard to help their clients visualize their unique concepts and visions. Luckily, SketchUp bridges this communication gap with a powerful set of tools for visualizing and presenting your design ideas. This book teaches the approach perfected by two successful interior designers who have mastered SketchUp Pro/Studio to generate a workflow that produces fascinating designs and enables you to communicate them through vivid illustrations.Starting with a review of the basics of creating 3D models, this book introduces Becca’s Hierarchy of Modeling—a ten-step process that establishes a rhythmic pattern in your workflow. As you progress, you’ll build on your SketchUp Pro knowledge by constructing architectural elements of a commercial building and furnishing a residential room with your own furniture, fixtures, and equipment (FFE) from scratch. From infusing photorealism into models to crafting appealing client presentations using SketchUp LayOut, this book has you covered. Each chapter provides step-by-step explanations of essential concepts and practical examples to reinforce learning.By the end of this book, you’ll have an advanced understanding of SketchUp Pro’s capabilities, ensuring you enjoy working on conceptual or full design projects from start to finish and showing off your design prowess.
Craig M Jamieson
Smart businesses are taking advantage of new technologies to overcome the challenges and secure the opportunities arising from recent shifts to buyer behaviour. The single biggest challenge for businesses today is to retain the loyalty of your existing customers and to find a way of extending your reach to find new ones. Social CRM allows you to do precisely that, offering a platform from which you can manage your current customer base while building and extending it.Craig Jamieson, an expert in social sales, wants to unlock the power of Social CRM for your business. With this book he takes you through the process of integrating Social CRM within your business strategy. He explores how to evaluate your needs, and discusses choosing the right Social CRM system for your business, before looking closely at how to successfully implement the system with best practices to bring increased revenues.
The Software Engineer's Library. A runbook for building reliable systems and a resilient career
Michelle Brenner
If you are daunted by the skills required to thrive as a Senior Software Engineer, this book will help you acquire them and crush any lingering impostor syndrome. It’s a practical, interactive guide to real-world technical leadership. Senior engineers are expected to grow their influence with larger projects, inspiring their team and influencing cross-functional stakeholders for better results. Inside, you’ll cover topics from designing distributed systems to collaborating with any peer, stakeholder, or manager. The book encourages skill-building through hands-on exercises, relatable case studies, and a dash of humor to keep things lively. It also shows how AI can make your work more effective and less stressful, without replacing your unique and hard-earned skills. What sets this book apart? You’ll craft a single app from idea to scale, solving both technical and people challenges. Along the way, you’ll learn from engineers worldwide, each sharing their approach to overcoming obstacles. Whether you’re working through the book yourself or helping a peer level up, you'll find strategies for communication, mentorship, and career development. Jump into any section you need to discover your next step, build your MVP, navigate growth, or focus on life outside work. We’ll learn, grow, and have some fun!
Frank Solomon , Rakesh Kumar Pandey, Shubham...
Many software applications are backed by powerful relational database systems, meaning that the skills to be able to maintain a SQL database and reliably retrieve data are in high demand. With its simple syntax and effective data manipulation capabilities, SQL enables you to manage relational databases with ease. The SQL Workshop will help you progress from basic to advanced-level SQL queries in order to create and manage databases successfully.This Workshop begins with an introduction to basic CRUD commands and gives you an overview of the different data types in SQL. You'll use commands for narrowing down the search results within a database and learn about data retrieval from single and multiple tables in a single query. As you advance, you'll use aggregate functions to perform calculations on a set of values, and implement process automation using stored procedures, functions, and triggers. Finally, you'll secure your database against potential threats and use access control to keep your data safe.Throughout this Workshop, you'll use your skills on a realistic database for an online shop, preparing you for solving data problems in the real world.By the end of this book, you'll have built the knowledge, skills and confidence to creatively solve real-world data problems with SQL.
Ezequiel Lanza, Eduardo Spotti
Unlock the power of artificial intelligence to transform Linux infrastructure and operations.The Ultimate AI Guide for Linux Engineers is a practical, hands-on handbook for applying AI to real-world Linux systems. You will demystify AI, machine learning, and large language models (LLMs) in practice, prepare AI-ready Linux environments for CPU and GPU workloads, and work with containers and essential open-source frameworks such as PyTorch, Hugging Face Transformers, LangChain, and OpenVINO.Moving into real operational use cases, you will build AI agents and agentic workflows to automate system administration, integrate LLMs into monitoring and troubleshooting pipelines, and apply Retrieval-Augmented Generation (RAG) to query logs, documentation, and internal knowledge bases. You will also enhance observability and incident response with intelligent automation.Finally, you will learn how to deploy and scale AI services using Docker, Kubernetes, and cloud-native architectures, implement security and privacy guardrails, and design reliable AI-driven workflows for enterprise Linux environments.By the end, you will have a practical framework to integrate AI into Linux workflows securely and at scale.
Dr. Gabriel N. Schenker
Containers have become the foundation of modern software platforms, transforming how applications are built, shipped, secured, and operated. However, as systems grow more distributed and regulated, using containers effectively requires more than basic commands; it requires architectural understanding, security awareness, and operational discipline.The Ultimate Docker Container Book, Fourth Edition, takes you from container fundamentals to running production-grade platforms. Starting from first principles, the book explains how containers reduce friction in the software supply chain and progressively introduces images, networking, state management, testing, and debugging. You will learn how to design and operate distributed applications, manage multi-service systems, and apply orchestration using Kubernetes. This fourth edition places a stronger emphasis on security, governance, and compliance, reflecting real-world enterprise requirements. It also explores AI and automation in DevOps, showing how modern teams can enhance delivery and operations responsibly.Whether you are a developer, DevOps engineer, platform engineer, or software architect, this book equips you with the skills and understanding needed to build secure, scalable, and future-ready container platforms.
Glen D. Singh
Build practical ethical hacking skills through realistic attack scenarios that reflect how security assessments are performed in real organizations. This book helps you move beyond theory by showing how vulnerabilities are discovered, exploited responsibly, and reported clearly.Written by Glen D. Singh, a cybersecurity instructor and author with deep experience in offensive security, networking, and security operations, this book emphasizes practical skill development and responsible testing practices. You begin by setting up a safe lab and learning ethical hacking principles, methodologies, and legal considerations. Then you progress through reconnaissance, scanning, and enumeration to understand how attackers gather intelligence and how defenders reduce exposure. You’ll continue with vulnerability assessment, system hacking, malware basics, and network attacks using structured labs.As environments grow more complex, you explore wireless attacks, IoT and OT threats, and gain awareness of SIEM and EDR detection. The final chapters focus on professional reporting and career development, showing how to present findings clearly and ethically.By the end of this book, you will be able to perform ethical hacking engagements from reconnaissance to reporting with confidence.
Patrick Haggerty
From data ingestion and storage, through data processing and data analytics, to application hosting and even machine learning, whatever your IT infrastructural need, there's a good chance that Google Cloud has a service that can help. But instant, self-serve access to a virtually limitless pool of IT resources has its drawbacks. More and more organizations are running into cost overruns, security problems, and simple why is this not working? headaches.This book has been written by one of Google’s top trainers as a tutorial on how to create your infrastructural foundation in Google Cloud the right way. By following Google’s ten-step checklist and Google’s security blueprint, you will learn how to set up your initial identity provider and create an organization. Further on, you will configure your users and groups, enable administrative access, and set up billing. Next, you will create a resource hierarchy, configure and control access, and enable a cloud network. Later chapters will guide you through configuring monitoring and logging, adding additional security measures, and enabling a support plan with Google.By the end of this book, you will have an understanding of what it takes to leverage Terraform for properly building a Google Cloud foundational layer that engenders security, flexibility, and extensibility from the ground up.
Shankar Narayanan SGS, Vivekanandan SS, Jeff Hollan
Snowpark is a powerful framework that helps you unlock numerous possibilities within the Snowflake Data Cloud. However, without proper guidance, leveraging the full potential of Snowpark with Python can be challenging. Packed with practical examples and code snippets, this book will be your go-to guide to using Snowpark with Python successfully.The Ultimate Guide to Snowpark helps you develop an understanding of Snowflake Snowpark and how it enables you to implement workloads in data engineering, data science, and data applications within the Data Cloud. From configuration and coding styles to workloads such as data manipulation, collection, preparation, transformation, aggregation, and analysis, this guide will equip you with the right knowledge to make the most of this framework. You'll discover how to build, test, and deploy data pipelines and data science models. As you progress, you’ll deploy data applications natively in Snowflake and operate large language models (LLMs) using Snowpark container services.By the end of this book, you'll be able to leverage Snowpark's capabilities and propel your career as a Snowflake developer to new heights.
Avi Tsadok
As an iOS developer, you must possess a diverse skill set encompassing Swift coding, design knowledge, and mastery of development tools. And while the demand for iOS developers remains high, the competition for landing your dream job has intensified in recent years. Being a skilled iOS developer is no longer enough — acing interviews is now just as essential as having technical expertise.In The Ultimate iOS Interview Playbook, you'll discover innovative ways to stand out as an iOS developer and pass every job interview. It will guide you to build your developer brand and present your skills to potential employers. This comprehensive guide covers over 100 interview questions, from Swift fundamentals and frameworks to complex design patterns and app architecture. You'll learn how to approach coding assessments like a pro and avoid red flags that could hinder your chances of success.Drawing from the author’s experience of interviewing hundreds of iOS developers and having been a candidate themself, this book addresses the challenges of showcasing your skills and knowledge within a limited timeframe.By the end of this book, you'll be ready to excel in any iOS interview, demonstrating your strengths and confidently tackling even the most challenging questions, ultimately paving the way to secure the job you've always wanted.
Doruk Somunkiran
The Ultimate Studio One Pro Book is a detailed, step-by-step guide to creating music with Studio One’s extensive set of production tools. This practical, goal-oriented resource will help musicians start producing their own music with Studio One and teach audio professionals how to include Studio One in their production workflow.The book begins by showing you how to set up Studio One to work smoothly on your system. The following chapters will walk you through the process of creating a project, along with recording audio and using virtual instruments to construct a MIDI arrangement. As you advance, you’ll find out how to edit your songs to perfection using Melodyne, Audio Bend, and an extensive collection of MIDI modifiers. You’ll also discover how to mix in Studio One with the effects plugins included in it, along with applying audio mastering in the Project window. Throughout this book, you’ll gain the skills needed to leverage Studio One confidently and effectively, as well as build your own unique music production workflow.By the end of this book, you’ll be able to effortlessly translate your musical ideas into complete songs using Studio One’s powerful tools.
The Ultimate Zoom Cookbook. Over 100 recipes to enhance and engage communication with Zoom
Patrick Kelley
The last few years have completely changed the way we collaborate and communicate. Whether it’s internally with coworkers at a large enterprise or externally with prospective clients and customers, Zoom has created a new way to interact with people in real-time as well as asynchronously.This cookbook delves into all aspects of Zoom, moving beyond just meetings. You’ll get started by exploring key areas such as audio, video, chat, webinars, advanced reporting, and analytics. Next, you’ll progress from discovering simple Zoom video and audio calls to understanding features such as whiteboards, hardware integration, and phone capabilities. Gradually, you'll discover advanced techniques for effective content presentation, while configuring users and features from the admin portal. The last set of chapters cover advanced features on security and privacy as well as how to make the most of AI Companion to reach out to your audience with better content, clarity, and expertise.By the end of this Zoom book, you’ll be well-versed with the entire Zoom app and all the modalities available.