Wydawca: 8
Piotr Żurek
Przedmiotem niniejszej książki jest ostatni okres sefardyjsko-słowiańskiego kontaktu językowego w Bośni, mający miejsce bezpośrednio przed Holokaustem, tj. w latach 1918-1941. Monografia ta jest rezultatem badań autora prowadzonych na terytorium Bośni i Hercegowiny oraz Chorwacji. Ponieważ miejscem najpełniejszego słowiańsko-żydowskiego kontaktu językowego były ziemie polskie, publikacja ta wzorowana jest na dorobku polskiego językoznawstwa w badaniach nad aszkenazyjsko-słowiańskimi relacjami lingwistycznymi. Piotr Żurek – dr hab., profesor Akademii Techniczno-Humanistycznej w Bielsku-Białej. Historyk i slawista, autor licznych publikacji naukowych poświęconych problematyce południowosłowiańskiej. Jego zainteresowania językoznawcze obejmują zagadnienia kontaktu językowego i języka polityki.
The Service Desk Handbook. A guide to service desk implementation, management and support
IT Governance Publishing, Sanjay Nair
This book provides practical insights into service desk management, focusing on building and optimizing a service desk to meet organizational needs. It starts with an understanding of the service desk's role, mission, and vision, laying the foundation for effective operations. It covers strategic planning for a well-structured service desk, focusing on staffing, SLAs, and using knowledge bases and self-service portals.The book discusses essential tools and technologies like telephony systems and ITSM tools, and how to configure them for efficiency. It emphasizes developing high-performance teams focused on respect, integrity, and teamwork, highlighting the importance of clear documentation, such as standard operating procedures and incident management, to ensure consistency in service delivery.Performance measurement is emphasized with strategies for tracking success using CSFs, KPIs, and customer satisfaction metrics. It explores both qualitative and quantitative evaluations to improve service desk performance.Finally, it examines emerging trends such as AI and chatbots, and their integration into service desk operations. The last chapters offer professional tips, techniques for root cause analysis, and provide a roadmap to optimize service desk operations for future success.
E. Phillips Oppenheim
British author E. Phillips Oppenheim achieved worldwide fame with his thrilling novels and short stories concerning, mystery, international espionage and intrigue. Many of his novels have been adapted for the screen. Mr. Oppenheim can be depended upon to give his plots that turn which is as admirable as it is unexpected, and The Seven Conundrums is one of the best of his many good and exciting books. His plotting is as smooth as silk, with the virtue of creating believable characters of genuine sophistication and wit. Readers of Mr. Oppenheims novels may always count on a story of absorbing interest, turning on a complicated plot, worked out with dexterous craftsmanship. Highly recommended!
The Seventeen Thieves of El-Kalil
Talbot Mundy
From the point of view of a serious expert on the events, Jimmarg holds control over the situation to try and prevent bloody fighting in Jerusalem and elsewhere. It involves some trick, which makes some deals that you can not abandon with Ali Baba, the descendant of different generations. Lots of tension, a lot of camels and James Shuiller Thunder coolly do their thing.
Max Brand
Renowned Western writer Max Brand does it again in the eminently enjoyable novel "The Seventh Man". Packed with enough action and romance to please even the most die-hard fans of the genre, the novel also addresses a wide range of important themes with insight and sensitivity. This novel by Max Brand, tells part of the story of the larger-than-life western character, Dan Barry, known as "Whistling Dan". Its also the story of Kate Cumberland and the incredible five-year-old daughter of Kate and Dan, Joan. "The Untamed" is the third part of a trilogy about a mysterious gunslinger who appears to be a Casper Milquetoaste but, in concert with a powerful wolf-dog, and a murderous stallion; is able to overpower seemingly any opposing force.
Aidan de Brune
Aidan de Brune has been described as the Edgar Wallace of Australia. De Brune was a Canadian-born writer who settled in Australia. His latest novel, The Shadow Crook, certainly justifies the claim. It is an amazing story of a master criminal who terrorized Sydney, taunted the police, and baffled the finger-print experts. The Shadow Crook raided the detective offices in Sydney, bound and gagged the fingerprint expert, and ransacked his records. Who was he? Why did he take the tremendous risk of breaking into police headquarters? What connection had he with the death of Stacey Carr, and the disappearance of valuable jewels? A very private vengeance stalks Sydneys underground.
Robert E. Howard
The blare of the trumpets grew louder, like a deep golden tide surge, like the soft booming of the evening tides against the silver beaches of Valusia. The throng shouted, women flung roses from the roofs as the rhythmic chiming of silver hosts came clearer and the first of the mighty array swung into view in the broad, white street that curved round the golden-spired Tower of Splendor.
Fred M. White
Roy Kindermere hated one thing more than anything else: the business of Man from Blankney, whom he was forced to make a living. He had no choice because he quarreled with the last of his relatives. Mrs. Leverson is ready to pay Roy to attend her party, where guests can meet with the heir of Count Kindale. And Roy, desperate for money, readily joined this scheme.