API Analytics for Product Managers. Understand key API metrics that can help you grow your business

Deepa Goyal, Kin Lane

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation?API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development.Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the audiobook covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals.By the end of this audiobook, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.

Architecting Solutions with SAP Business Technology Platform. An architectural guide to integrating, extending, and innovating enterprise solutions using SAP BTP

Serdar Simsekler, Eric Du

SAP BTP is the foundation of SAP’s intelligent and sustainable enterprise vision for its customers. It’s efficient, agile, and an enabler of innovation. It’s technically robust, yet its superpower is its business centricity.If you’re involved in building IT and business strategies, it’s essential to familiarize yourself with SAP BTP to see the big picture for digitalization with SAP solutions. Similarly, if you have design responsibilities for enterprise solutions, learning SAP BTP is crucial to produce effective and complete architecture designs.This audiobook teaches you about SAP BTP in five parts. First, you’ll see how SAP BTP is positioned in the intelligent enterprise. In the second part, you’ll learn the foundational elements of SAP BTP and find out how it operates. The next part covers integration architecture guidelines, integration strategy considerations, and integration styles with SAP’s integration technologies. Later, you’ll learn how to use application development capabilities to extend enterprise solutions for innovation and agility. This part also includes digital experience and process automation capabilities. The last part covers how SAP BTP can facilitate data-to-value use cases to produce actionable business insights.By the end of this SAP audiobook, you’ll be able to architect solutions using SAP BTP to deliver high business value.

Automating Salesforce Marketing Cloud. Reap all the benefits of the SFMC platform and increase your productivity with the help of real-world examples

Greg Gifford, Jason Hanshaw, Guilda Hilaire

Salesforce Marketing Cloud (SFMC) allows you to use multiple channels and tools to create a 1:1 marketing experience for your customers and subscribers. Through automation and helper tasks, you can greatly increase your productivity while also reducing the level of effort required in terms of volume and frequency.Automating Salesforce Marketing Cloud starts by discussing what automation is generally and then progresses to what automation is in SFMC. After that, you’ll focus on how to perform automation inside of SFMC all the way to fully running processes and capabilities from an external service. Later chapters explore the benefits and capabilities of automation and having an automation mindset both within and outside of SFMC. Equipped with this knowledge and example code, you'll be prepared to maximize your SFMC efficiency.By the end of this Salesforce audiobook, you’ll have the skills you need to build automation both inside and outside of SFMC, along with the knowledge for using the platform optimally.

Industrializing Financial Services with DevOps. Proven 360° DevOps operating model practices for enabling a multi-speed bank

Spyridon Maniotis

In recent years, large financial services institutions have been embracing the concept of DevOps in the core of their digital transformation strategies. This audiobook is inspired by real enterprise DevOps adoptions in the financial services industry and provides a comprehensive proven practice guide on how large corporate organizations can evolve their DevOps operating model.The audiobook starts by outlining the fundamentals comprising a complete DevOps operating model. It continues with a zoom in on those fundamentals, combining adoption frameworks with real-life examples. You’ll cover the three main themes underpinning the audiobook’s approach that include the concepts of 360°, at relevance, and speeds. You’ll explore how a bank’s corporate and technology strategy links to its enterprise DevOps evolution. The audiobook also provides a rich array of proven practices on how to design and create a harmonious 360° DevOps operating model which should be enabled and adopted at relevance in a multi-speed context. It comes packed with real case studies and examples from the financial services industry that you can adopt in your organization and context.By the end of this audiobook, you will have plenty of inspiration that you can take back to your organization and be able to apply the learning from pitfalls and success stories covered in the audiobook.

Salesforce Anti-Patterns. Create powerful Salesforce architectures by learning from common mistakes made on the platform

Lars Malmqvist

Salesforce Anti-Patterns teaches you to spot errors in Salesforce patterns that may seem like a good idea at first but end up costing you dearly. This book will enable Salesforce developers and architects to understand how ingenious Salesforce architectures can be created by studying anti-patterns and solutions to problems that can later lead to serious implementation issues. While there are several books on the market that start with the question, “How do I create great Salesforce architecture?” and proceed to a solution from there, this book instead starts by asking, “What tends to go wrong with Salesforce architectures?” and proceeds to a solution from there.In this book, you’ll find out how to identify and mitigate anti-patterns in the technical domains of system architecture, data architecture, and security architecture, along with anti-patterns in the functional domain of solution architecture as well as for integration architecture. You’ll also learn about common anti-patterns affecting your Salesforce development process and governance and, finally, how to spot common problems in how architects communicate their solutions.By the end of this Salesforce book, you’ll have gained the confidence to architect and communicate solutions on the Salesforce platform while dodging common mistakes.

ServiceNow for Architects and Project Leaders. A complete guide to driving innovation, creating value, and making an impact with ServiceNow

Roy Justus, David Zhao

ServiceNow is the leading enterprise service management platform that enables the effective management of services in a modern enterprise.In this audiobook, you’ll learn how to avoid pitfalls that can challenge value realization, where to focus, how to balance tradeoffs, and how to get buy-in for complex decisions. You’ll understand the key drivers of value in ServiceNow implementation and how to structure your program for successful delivery. Moving ahead, you’ll get practical guidance on the methods and considerations in securely using ServiceNow. You’ll also learn how to set up a multi-instance environment including best practices, patterns and alternatives in the use and maintenance of a multi-instance pipeline. Later chapters cover methods and approaches to design processes that deliver optimal ROI. Further, you’ll receive tips for designing technical standards, designing for scale, ensuring maintainability, and building a supportable instance. Finally, you’ll focus on the innovative possibilities that can be unlocked in a ServiceNow journey which will help you to manage uncertainty and claim the value of being an early adopter.By the end of this audiobook, you’ll be prepared to lead or support a ServiceNow implementation with confidence that you’re bringing not only a solution but also making an impact in your organization.

The Salesforce Business Analyst Handbook. Proven business analysis techniques and processes for a superior user experience and adoption

Srini Munagavalasa

Salesforce business analysis skills are in high demand, and there are scant resources to satisfy this demand. This practical guide for business analysts contains all the tools, techniques, and processes needed to create business value and improve user adoption.The Salesforce Business Analyst Handbook begins with the most crucial element of any business analysis activity: identifying business requirements. You’ll learn how to use tacit business analysis and Salesforce system analysis skills to rank and stack all requirements as well as get buy-in from stakeholders. Once you understand the requirements, you’ll work on transforming them into working software via prototyping, mockups, and wireframing. But what good is a product if the customer cannot use it? To help you achieve that, this book will discuss various testing strategies and show you how to tailor testing scenarios that align with business requirements documents. Toward the end, you’ll find out how to create easy-to-use training material for your customers and focus on post-production support – one of the most critical phases. Your customers will stay with you if you support them when they need it!By the end of this Salesforce book, you’ll be able to successfully navigate every phase of a project and confidently apply your new knowledge in your own Salesforce implementations.

Transforming Healthcare with DevOps. A practical DevOps4Care guide to embracing the complexity of digital transformation

Jeroen Mulder, Henry Mulder

Healthcare today faces a multitude of challenges, which can be summed up as the barriers architects and consultants face in transforming the healthcare system into a more sustainable one. This book helps you to guide that transformation step by step.You’ll begin by understanding the need for this transformation, exploring related challenges, the possibilities of technology, and how human factors can be involved in digital transformation. The book will enable you to overcome inhibitions and plan various transformation steps using the Transformation into Sustainable Healthcare (TiSH) model and DevOps4Care. Next, you’ll use the observe, orient, decide, and act (OODA) loop as an iterative approach to address all stakeholders and adapt swiftly when situations change. Further, you’ll be able to build shared platforms that enable interaction between various stakeholders, including the technology-enabled care service teams. The final chapters will help you execute the transformation to sustainable healthcare using the knowledge you’ve gained while getting familiar with common pitfalls and learning how to avoid or mitigate them.By the end of this DevOps book, you will have an overview of the challenges, opportunities, and directions of solutions and be on your way toward starting the transformation into sustainable healthcare.