This book delves into the evolving role of IT in business transformation, covering key strategies for aligning business objectives with digital tools and technologies. It focuses on the importance of governance, efficiency, and risk management in driving IT success. Readers will discover how to build effective IT strategies, manage service delivery, and improve stakeholder engagement in a rapidly changing digital landscape. With practical frameworks and real-world case studies, it provides a roadmap for managing the complexities of digital service design, contract management, and performance. As the book progresses, it highlights the challenges and opportunities IT presents, from governance issues to innovation drivers. It concludes with actionable insights into digital readiness and transformation, equipping readers with the tools to navigate and lead in the digital age.