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The second edition of Salesforce for Beginners provides you with a holistic introduction to the Salesforce platform. Whether you need help with the lead generation process, Salesforce user management and data security, or automating tasks with Salesforce Flow, this book is for you.Throughout this new edition you will find real-world business use cases to demonstrate concepts, screenshots of the latest UI displayed for screen navigation, and exercises at the end of every chapter to test your newfound knowledge.Working with the world’s leading CRM software, you will learn how to create activities, manage leads, develop your prospects and sales pipeline using opportunities and accounts, and understand how you can enhance marketing activities using campaigns. You will be able to take your administration skills to the next level as you approach real-world user management topics such as ownership skew. You will learn about data security on the Salesforce platform, with an introduction to the role hierarchy, system and user permissions, and much more.In this new edition you'll get to explore the popular automation tool Salesforce Flow. You’ll learn about the different flow types to employ, how to construct your first flow, and how to extensively test your flow. This will allow you to come away from reading this book with a real, functional flow for your business processes.
Salesforce Lightning provides a secure and scalable platform to build, deploy, customize, and upgrade applications. This book will take you through the architecture of building an application on the Lightning platform to help you understand its features and best practices, and ensure that your app keeps up with your customers’ increasing needs as well as the innovations on the platform.This book guides you in working with the popular aPaaS offering from Salesforce, the Lightning Platform. You’ll see how to build and ship enterprise-grade apps that not only leverage the platform's many productivity features, but also prepare your app to harness its extensibility and customization capabilities. You'll even get to grips with advanced application architectural design patterns such as Separation of Concerns, Unit Testing and Dependency Integration. You will learn to use Apex and JavaScript with Lightning Web Components, Platform Events, among others, with the help of a sample app illustrating patterns that will ensure your own applications endure and evolve with the platform. Finally, you will become familiar with using Salesforce DX to develop, publish, and monitor a sample app and experience standard application life cycle processes along with tools such as Jenkins to implement CI/CD.By the end of this book, you will have learned how to develop effective business apps and be ready to explore innovative ways to meet customer demands.
Andrew Fawcett, Daniel J. Peter
Salesforce makes architecting enterprise grade applications easy and secure – but you'll need guidance to leverage its full capabilities and deliver top-notch products for your customers.This fourth edition brings practical guidance to the table, taking you on a journey through building and shipping enterprise-grade apps.This guide will teach you advanced application architectural design patterns such as separation of concerns, unit testing, and dependency injection. You'll also get to grips with Apex and fflib, create scalable services with Java, Node.js, and other languages using Salesforce Functions and Heroku, and find new ways to test Lightning UIs. These key topics, alongside a new chapter on exploring asynchronous processing features, are unique to this edition. You'll also benefit from an extensive case study based on how the Salesforce Platform delivers solutions.By the end of this Salesforce book, whether you are looking to publish the next amazing application on AppExchange or build packaged applications for your organization, you will be prepared with the latest innovations on the platform.
ABAP (Advanced Business Application Programming) is SAP's proprietary 4th Generation Language (4GL). SAP core is written almost entirely in ABAP.ABAP is a high level programming language used in SAP for development and other customization processes.SAP ABAP Advanced Cookbookù covers advanced SAP programming applications with ABAP. It teaches you to enhance SAP applications by developing custom reports and interfaces with ABAP programming. This cookbook has quick and advanced real world recipes for programming ABAP.It begins with the applications of ABAP Objects and ALV tips and tricks. It then covers Design Patterns and Dynamic Programming in detail.You will also learn the usage of quality improvement tools such as transaction SAT, SQL Trace, and the Code Inspector.Simple transformations and its application in Excel Downloading will also be discussed, as well as the newest topics of Adobe Interactive Forms and the consumption and creation of Web services. The book comes to an end by covering advanced usage of Web Dynpro for ABAP and the latest advancement in Floorplan Manager.
The SAP BusinessObjects Business Intelligence platform is a powerful reporting and analysis tool. This book is the ideal introduction to the SAP BusinessObjects Business Intelligence platform, introducing you to its data visualization, visual analytics, reporting, and dashboarding capabilities.The book starts with an overview of the BI platform and various data sources for reporting. Then, we move on to looking at data visualization, analysis, reporting, and analytics using BusinessObjects Business Intelligence tools. You will learn about the features associated with reporting, scheduling, and distribution and learn how to deploy the platform. Toward the end, you will learn about the strategies and factors that should be considered during deployment.By the end, you will be confident working with the SAP BusinessObjects Business Intelligence platform to deliver better insights for more effective decision making.
Chandrasekhar Mankala (USD), Ganesh Mahadevan V., Ganesh Mahadevan (USD)
SAP HANA is a real-time applications platform that provides a multi-purpose, in-memory appliance. Decision makers in the organization can gain instant insight into business operations. Thus all the data available can be analysed and you can react to the changing business conditions rapidly to make decisions. The real-time platform not only empowers business users and top management to make decisions but also provides the capability to make decisions in real-time.A practical and comprehensive guide that helps you understand the power of SAP HANA’s real-time and in-memory capabilities. It also provides step-by-step instructions to exploit all the possible features of the SAP HANA database, enabling users to harness the full potential of this technology and its features.You will gain an understanding of real-time replications, effective data loading from various sources, how to load data, and how to create re-usable objects such as models and reports.Use this practical guide to enable or transform your business landscape by implementing SAP HANA to meet your business requirements. The book shows you how to load data from different types of systems, create models in SAP HANA, and consume data for decision-making. The book covers various tools at different stages creating models using SAP HANA Studio, and consuming data using reporting tools such as SAP BusinessObjects, SAP Lumira, and so on . This book also explains the in-depth architecture of SAP HANA to help you understand SAP HANA as an appliance, that is, a combination of hardware and software.The book covers the best practices to leverage SAP HANA’s in-memory technology to transform data into insightful information. It also covers technology landscaping, solution architecture, connectivity, data loading, and setting up the environment for modeling purpose (including setup of SAP HANA Studio).If you have an intention to start your career as SAP HANA Modeler, this book is the perfect start.
This book will introduce you to the most popular Scala tools, libraries, and frameworks through practical recipes around loading, manipulating, and preparing your data. It will also help you explore and make sense of your data using stunning and insightfulvisualizations, and machine learning toolkits.Starting with introductory recipes on utilizing the Breeze and Spark libraries, get to grips withhow to import data from a host of possible sources and how to pre-process numerical, string, and date data. Next, you’ll get an understanding of concepts that will help you visualize data using the Apache Zeppelin and Bokeh bindings in Scala, enabling exploratory data analysis. iscover how to program quintessential machine learning algorithms using Spark ML library. Work through steps to scale your machine learning models and deploy them into a standalone cluster, EC2, YARN, and Mesos. Finally dip into the powerful options presented by Spark Streaming, and machine learning for streaming data, as well as utilizing Spark GraphX.
Rinaldi Vincenzo, Luca Masini, Vincenzo Rinaldi
Security is a must in modern Enterprise architecture, and WebLogic implements a very complete and complex architecture for configuration and implementation, and we need to deeply know in technologies, terminology and how the security process works between all actors.Transparent security of your applications and Weblogic infrastructure need a good knowledge of the issues you can incur in this long and error prone configuration process.Securing WebLogic Server 12c will simplify a complex world like WebLogic Security, helping the reader to implement and configure. It's the only fast guide that will let you develop and deploy in a production system with best practices both from the development world and the operation world.This book will try to make a clear picture of Java EE Security with clean and simple step-by-step examples that will guide the reader to security implementation and configurationFrom the concepts of Java EE Security to the development of secure application, from the configuration of a realm to the setup of Kerberos Single Sign on, every concept is expressed in simple terms and surrounded by examples and pictures. Finally, also a way to develop WebLogic Security Providers with Maven, so that you can add the security part of your infrastructure to your enterprise best practices.
IT service management (ITSM) refers to the implementation and management of quality IT services that meet the needs of your business. ServiceDesk Plus is an integrated web-based helpdesk tool that assists you in planning, setting up, and achieving the timely execution of IT services efficiently.ServiceDesk Plus 8.x Essentials is a practical, hands-on guide that walks you through the features of ServiceDesk Plus 8.x to help you set up and manage day-to-day IT services. The book also helps you to understand and practice the ITIL methodologies while using the tool for daily operations.ServiceDesk Plus 8.x Essentials conceptualizes the ITIL framework and takes you through the core processes and their implementation in ServiceDesk Plus 8.x in an easy and practical manner.The book will also help you to learn the process flows and manage incidents, problems, assets, and configurations while understanding the scope and responsibilities of the helpdesk. It also takes you through controlling changes and releases and highlights the features of the tools. If you need a concise handbook for a complete understanding of the metrics, challenges and risks of ITSM, then you have found the right book.With ServiceDesk Plus 8.x Essentials, you will learn everything you need to know to administer and manage IT services using ServiceDesk Plus, while making ITIL concepts practical and fun.
ServiceNow Cookbook. Acquire key capabilities for the ServiceNow platform
Ashish Rudra Srivastava, Dustin Turner
ServiceNow is the ideal platform for you to create enterprise-level applications, giving borh requesters and fulfillers better visibility and access to a process. With this title we’ll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle.Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow.By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform.
ServiceNow is the leading enterprise service management platform that enables the effective management of services in a modern enterprise.In this book, you’ll learn how to avoid pitfalls that can challenge value realization, where to focus, how to balance tradeoffs, and how to get buy-in for complex decisions. You’ll understand the key drivers of value in ServiceNow implementation and how to structure your program for successful delivery. Moving ahead, you’ll get practical guidance on the methods and considerations in securely using ServiceNow. You’ll also learn how to set up a multi-instance environment including best practices, patterns and alternatives in the use and maintenance of a multi-instance pipeline. Later chapters cover methods and approaches to design processes that deliver optimal ROI. Further, you’ll receive tips for designing technical standards, designing for scale, ensuring maintainability, and building a supportable instance. Finally, you’ll focus on the innovative possibilities that can be unlocked in a ServiceNow journey which will help you to manage uncertainty and claim the value of being an early adopter.By the end of this book, you’ll be prepared to lead or support a ServiceNow implementation with confidence that you’re bringing not only a solution but also making an impact in your organization.
ServiceNow IT Operations Management. Demystifying IT Operations Management
ServiceNow ITOM enables infrastructure and processes to be managed in a highly automated manner. It contains various segments that ensure its applications and enterprise infrastructures are optimized for high performance and helps in creating a lean and agile organization through service?level visibility and automation.This book will be a comprehensive guide that will be based on Geneva release and will help you discover how IT activities can be connected to your business needs, rather than just focusing on internal IT process. It will take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. You will learn about discovery, orchestration, MID server and cloud management, helping you take full advantage of ServiceNow IT Operations Management to improve the quality of service & increasing the service availability.By the end of the book, you will be able to achieve improved service availability, immediate visibility of vital business services and much more, all from the convenience of your single screen.
After opening a toolbox full of tools, it can initially be hard to know which is the right one for the job – which tool works best and when. Showing you how to create an informed and purposeful plan for SharePoint Online in the context of the Microsoft 365 suite of tools is what this book is all about.SharePoint Architect's Planning Guide will help you understand all you can do with SharePoint. Whether the tools are new to you or you’ve used the older versions in the past, your journey will start by learning about the building blocks. This book is not a step-by-step guide; there are tons of online resources to give you that and to help you better keep up with the pace of change. This book is a planning guide, helping you with the context, capabilities, and considerations for implementing SharePoint Online in the most successful way possible. Whether you need to plan a new intranet, migrate files to a modern platform, or take advantage of tools such as Power Platform, Teams, and Planner, this guide will help you get to grips with the technology, ask the right questions to build your plan, and successfully implement it from the technical and user adoption perspectives.By the end of this Microsoft book, you’ll be able to perceive the toolbox as a whole and efficiently prepare a planning and governance document for use in your organization.