Biznes IT
Lars Malmqvist
While Salesforce is a powerful platform, it is prone to common pitfalls that can result in suboptimal performance, increased costs, and reduced user satisfaction. Known as anti-patterns, these problems can arise from design flaws, poor implementation choices, or a lack of understanding of best practices.Written by a seasoned Salesforce professional and 33-time certified Salesforce Certified Technical Architect, this revised edition will teach you how to identify and avoid common issues, optimize your Salesforce architecture, and ensure successful implementation. This second edition is updated with a comprehensive exploration of Salesforce, along with the addition of the most common Salesforce anti-patterns, providing in-depth analysis and practical solutions. These key learnings will further refine your skills to help you build more robust, scalable, and efficient Salesforce architectures. The chapters offer an expanded coverage of emerging technology trends such as AI and DevOps, updated examples, and additional case studies to ensure that you have the latest information and insights.By the end of this book, you’ll have gained the confidence and expertise needed to design and implement effective Salesforce solutions.
Lars Malmqvist
Salesforce Anti-Patterns teaches you to spot errors in Salesforce patterns that may seem like a good idea at first but end up costing you dearly. This book will enable Salesforce developers and architects to understand how ingenious Salesforce architectures can be created by studying anti-patterns and solutions to problems that can later lead to serious implementation issues. While there are several books on the market that start with the question, “How do I create great Salesforce architecture?” and proceed to a solution from there, this book instead starts by asking, “What tends to go wrong with Salesforce architectures?” and proceeds to a solution from there.In this book, you’ll find out how to identify and mitigate anti-patterns in the technical domains of system architecture, data architecture, and security architecture, along with anti-patterns in the functional domain of solution architecture as well as for integration architecture. You’ll also learn about common anti-patterns affecting your Salesforce development process and governance and, finally, how to spot common problems in how architects communicate their solutions.By the end of this Salesforce book, you’ll have gained the confidence to architect and communicate solutions on the Salesforce platform while dodging common mistakes.
Mike King
There’s a huge demand on the market for Salesforce professionals who can create a single view of the customer across the Salesforce Customer 360 platform and leverage data into actionable insights. With Salesforce B2C Solution Architect's Handbook, you’ll gain a deeper understanding of the integration options and products that help you deliver value for organizations. While this book will help you prepare for the B2C Solution Architect exam, its true value lies in setting you up for success afterwards.The first few chapters will help you develop a solid understanding of the capabilities of each component in the Customer 360 ecosystem, their data models, and governance.As you progress, you'll explore the role of a B2C solution architect in planning critical requirements and implementation sequences to avoid costly reworks and unnecessary delays. You’ll learn about the available options for integrating products with the Salesforce ecosystem and demonstrate best practices for data modeling across Salesforce products and beyond.Once you’ve mastered the core knowledge, you'll also learn about tools, techniques, and certification scenarios in preparation for the B2C Solution Architect exam.By the end of this book, you’ll have the skills to design scalable, secure, and future-proof solutions supporting critical business demands.
Mike King, Melissa Murphy
In today’s competitive landscape, the ability to create a unified view of the customer and turn data into actionable insights is a game-changer for businesses. With Salesforce B2C Solution Architect's Handbook, you’ll gain a deeper understanding of the integration options and products that help you deliver value for organizations. The book will guide you through the tools, techniques, and scenarios needed to confidently tackle the B2C Solution Architect exam. You’ll start by building a robust understanding of each component within the Customer 360 ecosystem, diving into their capabilities, data models, and governance structures. As you progress, you'll explore the role of a B2C solution architect in planning critical requirements and implementation sequences to avoid costly reworks and unnecessary delays. You’ll learn about the available options for integrating products with the Salesforce ecosystem and demonstrate best practices for data modeling across Salesforce products and beyond. By the end of this journey, you’ll not only be prepared to ace the exam but also to excel as a Salesforce B2C Solution Architect, ready to shape the future of customer engagement.
Paul Goodey GP, Paul Goodey
Salesforce’s winter ’19 release offers a host of new features for CRM designed to meet your sales and marketing requirements. With this comprehensive guide to implementing Salesforce CRM, administrators of all levels can easily get a thorough understanding of the platform.This Salesforce handbook begins by guiding you in setting up users and security and then progresses to configuration, data management, and data analytics. You’ll discover process automation and approval mechanisms, while also exploring the functional areas of Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Chatter. This book covers Salesforce CRM system administration in a practical way, and it’ll serve as an invaluable reference for both new administrators and experienced professionals. Furthermore, you’ll also delve into Salesforce mobile apps and mobile administration, along with Salesforce Adoption Manager. You’ll gain insights into Lightning Experience, Salesforce's new app, and learn how its modern design and sleek interface helps you to build customizable components. Finally, we'll see how the two versions compare and help manage the transition from Salesforce Classic to Lightning Experience.By the end of the book, you will have mastered the techniques to configure and control various user interface features in Salesforce CRM.
Krzysztof Nowacki, Mateusz Twarożek
Do you aspire to be a successful Salesforce administrator or consultant? If yes, then this step-by-step guide is for you. Written by certified Salesforce professionals, the Salesforce CRM Administration Handbook will take you through the intricacies of Salesforce, covering objects, records, automation, and much more while also prepping you for the Salesforce certification exam.Starting with an overview of the capabilities and limitations of Salesforce, you’ll progress toward a holistic understanding of system architecture with real-world examples, including workarounds that enable the successful completion of projects. As you delve deeper, you’ll learn about the fundamental concepts of a CRM system, its purpose, and the pivotal role of an administrator in the Salesforce lifecycle. You’ll also explore the basic structures of the entire Salesforce system and navigate confidently through the intricacies of security, automation, and reporting in the Sales/Service Cloud.By the end of this book, you’ll have the confidence you need to navigate Salesforce’s backend seamlessly, implement configuration changes effortlessly, and communicate fluently in Salesforce terminology.
Mohit Shrivatsava
This book is targeted at expert administrators or professionals who are new to Salesforce and want to learn the various features supported by the platform in a short space of time. The book can also be used by professionals preparing for Developer and Administrator certification exams from Salesforce.
Sharif Shaalan
Salesforce is the world's leading Customer Relationship Management (CRM) software, helping businesses connect with their constituents and partners. This book will give you a comprehensive introduction to managing sales, marketing, customer relationships, and overall administration for your organization. You'll learn how to configure and use Salesforce for maximum efficiency and return on investment.You'll start by learning how to create activities, manage leads, and develop your prospects and sales pipeline using opportunities and accounts, and then understand how you can enhance marketing activities using campaigns. Packed with real-world business use cases, this Salesforce book will show you how to analyze your business information accurately to make productive decisions. As you advance, you'll get to grips with building various reports and dashboards in Salesforce to derive valuable business insights. Finally, you'll explore tools such as process builder, approval processes, and assignment rules to achieve business process automation and set out on the path to becoming a successful Salesforce Administrator.By the end of the book, you'll have learned how to use Salesforce effectively to achieve your business goals.
Jan Vandevelde, Gunther Roskams
Salesforce Lightning Platform, used to build enterprise apps, is being increasingly adopted by admins, business analysts, consultants, architects, and especially developers. With this Salesforce certification, you'll be able to enhance your development skills and become a valuable member of your organization.This certification guide is designed to be completely aligned with the official exam study guide for the latest Salesforce Certified Platform Developer I release and includes updates from Spring '19. Starting with Salesforce fundamentals and performing data modeling and management, you’ll progress to automating logic and processes and working on user interfaces with Salesforce components. Finally, you'll learn how to work with testing frameworks, perform debugging, and deploy metadata, and get to grips with useful tips and tricks. Each chapter concludes with sample questions that are commonly found in the exam, and the book wraps up with mock tests to help you prepare for the DEV501 certification exam.By the end of the book, you’ll be ready to take the exam and earn your Salesforce Certified Platform Developer I certification.
Johan Yu
This book is intended for all Salesforce users—administrators, managers, business analysts, or report writers who are new to creating reports or dashboards within Salesforce. Basic knowledge of the Salesforce platform is required.
Kerry Townsend
Salesforce Sales Cloud is a system rich in functionality, addressing many sales business challenges such as sales productivity, forecast visibility, and sales enablement. However, unlocking the full value of the system and getting maximum returns pose a challenge, especially if you’re new to the technology.This implementation handbook goes beyond mere configuration to ensure a successful implementation journey. From laying the groundwork for your project to engaging stakeholders with sales-specific business insights, this book equips you with the knowledge you need to plan and execute.As you progress, you’ll learn how to design a robust data model to support the sales and lead generation process, followed by crafting an intuitive user experience to drive productivity. You’ll then explore crucial post-building aspects such as testing, training, and releasing functionality. Finally, you’ll discover how the solutions’ capability can be expanded by adding and integrating other tools to address typical sales use cases.By the end of this book, you’ll have grasped how to leverage Sales Cloud to solve sales challenges and have gained the confidence to design and implement solutions successfully with the help of real-world use cases.
Salesforce.com customization handbook. Customize Salesforce to automate your business requirements
Rakesh Gupta, Sagar Pareek
If you want to use Salesforce CRM to automate your business requirements, or you have already adopted Salesforce CRM and want to streamline the sales process, this book is for you. Whether you are new to Salesforce or a seasoned expert, you will be able to master the basic functions as well as the advanced features of Salesforce.com. No previous experience in computer coding or programming is required.
Samorząd terytorialny w budowie społeczeństwa informacyjnego w Polsce
Paweł A. Nowak
Budowa społeczeństwa informacyjnego została wskazana jako jeden z priorytetów rozwojowych Unii Europejskiej na najbliższą dekadę. W prezentowanej monografii Czytelnicy znajdą nie tylko definicję społeczeństwa informacyjnego oraz wyjaśnienie jego roli w rozwoju społecznym i gospodarczym XXI wieku, lecz także opis sieci powiązań, zadań i interesów różnych podmiotów administracji publicznej zaangażowanych w proces jego budowy w Polsce. Autor, wykorzystując swoje przygotowanie teoretyczne oraz wiedzę praktyczną, szczególną uwagę poświęcił bieżącym i planowanym działaniom samorządu terytorialnego na rzecz tworzenia społeczeństwa informacyjnego. Książka została napisana przede wszystkim z myślą o pracownikach samorządu terytorialnego i administracji publicznej. Może być również interesującym uzupełnieniem wiedzy dla osób zainteresowanych praktycznymi aspektami wykorzystania technologii informatycznych.
David Lai
If you are a developer with a good command and knowledge of creating dashboards, but are not yet an advanced user of SAP BusinessObjects Dashboards, then this is the perfect book for you. Prerequisites include a good working knowledge of Microsoft Excel as well as knowledge of basic dashboard practices.
Michael Missbach, George Anderson
System SAP jest uznanym zintegrowanym systemem informatycznym do zarządzania firmą. Charakteryzuje się ogromnym bogactwem funkcjonalności i elastycznością, ułatwiającą zmianę skali lub profilu działalności przedsiębiorstwa. Użytkownikami SAP są firmy o różnej wielkości i o różnych modelach biznesu. Szczególnie cenną możliwością SAP jest optymalizacja komunikacji i współpracy z otoczeniem: SAP CRM ułatwia zarządzanie relacjami z klientami, SAP SCM — zarządzanie łańcuchem dostaw, a SAP SRM pomaga w zarządzaniu relacjami z dostawcami. Niniejsza książka pozwala w bardzo krótkim czasie zapoznać się z systemami SAP. Składa się z 24 rozdziałów-lekcji. Przyswojenie materiału każdej z tych lekcji nie powinno trwać dłużej niż godzinę. Ten niezwykle praktyczny przewodnik umożliwia solidne opanowanie podstaw, a następnie zapoznanie się z bardziej zaawansowanymi zagadnieniami. Dzięki temu szybko można zrozumieć, na czym polega planowanie, wdrażanie systemu SAP i korzystanie z niego. Aby umożliwić utrwalenie materiału, każdy rozdział zakończono praktycznym studium przypadku. W książce omówiono: podstawy SAP oraz opis aplikacji i komponentów systemu, instalację systemu SAP w wersji stacjonarnej i w wersji systemu w chmurze, SAP z punktu widzenia biznesu i z punktu widzenia informatyki, najnowsze rozwiązania: bazy HANA, nowy interfejs użytkownika, Software as a Service i inne, operacje biznesowe w SAP, praktyczne podejście do implementacji, migracji i aktualizacji systemu SAP, SAP a internet rzeczy, media społecznościowe, wielkie zbiory danych i inne zagadnienia najbliższej przyszłości. SAP — zostań ekspertem w 24 godziny! Dr Michael Missbach jest dyrektorem Cisco SAP Competence Center. Opracowuje zbiór dobrych praktyk związanych z korzystaniem z aplikacji SAP HANA i innych ważnych usług biznesowych implementowanych w chmurach publicznych i prywatnych. Dr George Anderson jest starszym architektem i dyrektorem programowym w Microsoft Services, specjalizuje się w projektowaniu i implementowaniu ważnych rozwiązań biznesowych SAP i Microsoft Dynamics.
Harish Gulati
SAS is a groundbreaking tool for advanced predictive and statistical analytics used by top banks and financial corporations to establish insights from their financial data.SAS for Finance offers you the opportunity to leverage the power of SAS analytics in redefining your data. Packed with real-world examples from leading financial institutions, the author discusses statistical models using time series data to resolve business issues.This book shows you how to exploit the capabilities of this high-powered package to create clean, accurate financial models. You can easily assess the pros and cons of models to suit your unique business needs.By the end of this book, you will be able to leverage the true power of SAS to design and develop accurate analytical models to gain deeper insights into your financial data.
Mohammed Rafi, Patrick R. Nicolas
The discovery of information through data clustering and classification is becoming a key differentiator for competitive organizations. Machine learning applications are everywhere, from self-driving cars, engineering design, logistics, manufacturing, and trading strategies, to detection of genetic anomalies. The book is your one stop guide that introduces you to the functional capabilities of the Scala programming language that are critical to the creation of machine learning algorithms such as dependency injection and implicits. You start by learning data preprocessing and filtering techniques. Following this, you'll move on to unsupervised learning techniques such as clustering and dimension reduction, followed by probabilistic graphical models such as Naïve Bayes, hidden Markov models and Monte Carlo inference. Further, it covers the discriminative algorithms such as linear, logistic regression with regularization, kernelization, support vector machines, neural networks, and deep learning. You’ll move on to evolutionary computing, multibandit algorithms, and reinforcement learning.Finally, the book includes a comprehensive overview of parallel computing in Scala and Akka followed by a description of Apache Spark and its ML library. With updated codes based on the latest version of Scala and comprehensive examples, this book will ensure that you have more than just a solid fundamental knowledge in machine learning with Scala.
Patrick R. Nicolas
Are you curious about AI? All you need is a good understanding of the Scala programming language, a basic knowledge of statistics, a keen interest in Big Data processing, and this book!
Md. Rezaul Karim
Machine learning has had a huge impact on academia and industry by turning data into actionable information. Scala has seen a steady rise in adoption over the past few years, especially in the fields of data science and analytics. This book is for data scientists, data engineers, and deep learning enthusiasts who have a background in complex numerical computing and want to know more hands-on machine learning application development.If you're well versed in machine learning concepts and want to expand your knowledge by delving into the practical implementation of these concepts using the power of Scala, then this book is what you need! Through 11 end-to-end projects, you will be acquainted with popular machine learning libraries such as Spark ML, H2O, DeepLearning4j, and MXNet.At the end, you will be able to use numerical computing and functional programming to carry out complex numerical tasks to develop, build, and deploy research or commercial projects in a production-ready environment.
Jason Myerscough
Azure Data Explorer (ADX) enables developers and data scientists to make data-driven business decisions. This book will help you rapidly explore and query your data at scale and secure your ADX clusters.The book begins by introducing you to ADX, its architecture, core features, and benefits. You'll learn how to securely deploy ADX instances and navigate through the ADX Web UI, cover data ingestion, and discover how to query and visualize your data using the powerful Kusto Query Language (KQL). Next, you'll get to grips with KQL operators and functions to efficiently query and explore your data, as well as perform time series analysis and search for anomalies and trends in your data. As you progress through the chapters, you'll explore advanced ADX topics, including deploying your ADX instances using Infrastructure as Code (IaC). The book also shows you how to manage your cluster performance and monthly ADX costs by handling cluster scaling and data retention periods. Finally, you'll understand how to secure your ADX environment by restricting access with best practices for improving your KQL query performance.By the end of this Azure book, you'll be able to securely deploy your own ADX instance, ingest data from multiple sources, rapidly query your data, and produce reports with KQL and Power BI.
Dean MacNeil, Aslam Cader
Jira Align is a platform purpose-built for enterprises to connect strategy with execution and drive transparency, consistency, and predictability at all levels of scale. The platform supports business value delivery in agile frameworks such as LeSS, DAD, and SAFe. It also caters to organizations that mix agile with waterfall to support scaled bimodal delivery.Starting with an introduction to the platform and its features, this book takes you through the foundational building blocks of Jira Align. You’ll learn how an organization can benefit from implementing Jira Align and understand how to connect dimensions such as people, work, time, and outcomes. The book takes you through the typical steps for implementing Jira Align for maximizing outcomes and helps you solve common team, program, and portfolio-level challenges by enhancing visibility, tracking dependencies and risks, and using reports for real-time, distributed decision making. Throughout the book, you’ll explore features such as remote agile ceremonies, live roadmaps, and objectives and key results (OKRs). You’ll also get to grips with lean portfolio management, financial reporting, and using the program board for planning and execution.By the end of this book, you’ll be well versed in the key features of Jira Align and be able to leverage them to support all levels of agile at scale.
Hrishikesh Vijay Karambelkar
This book is aimed at developers, designers, and architects who would like to build big data enterprise search solutions for their customers or organizations. No prior knowledge of Apache Hadoop and Apache Solr/Lucene technologies is required.
Cecil 'Gary' Rupp
Scaled Scrum and Lean-Agile practices provide essential strategies to address large and complex product development challenges not addressed in traditional Scrum. This Scrum/ Lean-Agile handbook provides a comprehensive review and analysis of industry-proven scaling strategies that enable business agility on an enterprise scale. Free of marketing hype or vendor bias, this book helps you decide which practices best fit your situation.You'll start with an introduction to Scrum as a lightweight software development framework and then explore common approaches to scaling it for more complex development scenarios. The book will then guide you through systems theory, lean development, and the application of holistic thinking to more complex software and system development activities. Throughout, you'll learn how to support multiple teams working in collaboration to develop large and complex products and explore how to manage cross-team integration, dependency, and synchronization issues. Later, you'll learn how to improve enterprise operational efficiency across value creation and value delivery activities, before discovering how to align product portfolio investments with corporate strategies.By the end of this Scrum book, you and your product teams will be able to get the most value out of Agile at scale, even in complex cyber-physical system development environments.
Scrum dla bystrzaków. Wydanie III
Mark C. Layton, Steven J. Ostermiller, Dean...
Zastosuj Scruma ― w dowolnej branży i w życiu Scrum to sposób na kreatywność i współpracę w każdym projekcie. Książka Scrum dla bystrzaków wprowadzi Cię w ten popularny świat zwinnych ram postępowania w zakresie zarządzania projektami i pokaże, jak Scrum pomaga w pobudzaniu innowacyjności w każdej firmie lub branży, a nawet w życiu prywatnym. Nie musisz być programistą, by korzystać ze sprintów i z innych cech charakterystycznych dla scrumowej metody. Uratuj więcej istnień ludzkich, polepsz edukację swoich dzieci, zoptymalizuj strategię publikacji, zwiększ lojalność klientów, zarządzaj portfelem emerytalnym, zaplanuj ślub - masz nieograniczone możliwości. Stosuj Scruma, by osiągać cele - ten przewodnik pokaże Ci, jak to zrobić. W książce: Proste zasady działania Scruma Planowanie z wykorzystaniem Scruma Zbilansowanie odpowiedzialności za pomocą Scruma Ustalanie priorytetów i realizacja celów Scrum dla branży produkcyjnej, służby zdrowia, edukacji i usług Scrum w marketingu, sprzedaży, operacjach, zasobach ludzkich i finansach Zastosowanie Scruma w życiu codziennym