Disaster Recovery and Business Continuity. A quick guide for organisations and business managers

IT Governance Publishing, Thejendra B.S

This book delves into disaster recovery (DR) and business continuity (BC), offering practical strategies for organizations to prepare for and manage disruptions. It starts by defining core concepts of DR and BC, highlighting their role in crisis management. Early chapters explore business impact analysis, data protection, and risk assessment, while examining common IT and non-IT disasters like data loss, cyberattacks, and communication failures.Later sections focus on specific disaster scenarios, such as virus attacks, software failures, and data center risks, offering prevention methods and recovery plans. It also addresses human factors in DR, covering IT staff and contractor management, and the risks tied to outsourcing and project failures.In addition to IT risks, the book explores non-IT disasters, including health crises, financial challenges, and natural events, with strategies for mitigation. The final chapters provide guidance on creating and testing contingency plans, featuring checklists and mock run procedures. This book empowers readers to design, implement, and maintain effective DR and BC plans for their organization’s needs.

NIST CSF 2.0. Your essential introduction to managing cybersecurity risks

IT Governance Publishing, Andrew Pattison

This comprehensive guide introduces the origins, aims, and components of the NIST Cybersecurity Framework (CSF) 2.0. It explores the core structure including functions, categories, subcategories, and profiles, and provides detailed implementation tiers and examples.Readers are then guided through a deep dive into all six framework categories—from Govern to Recover—and learn how to develop and apply risk management strategies within an organization. The content covers NIST SP 800-53, informative references, and practical quick-start guides to help translate theory into action.The final sections offer a seven-step implementation roadmap, including gap analysis, target profiles, and continuous improvement. The book concludes by mapping the CSF to international standards like ISO 27001 and ISO 22301, offering a well-rounded and interoperable cybersecurity strategy.

The Power of the Agile Business Analyst. 30 surprising ways a business analyst can add value to your Agile development team

IT Governance Publishing, Jamie Lynn Cooke

Agile frameworks have revolutionized the way business analysis is integrated into projects, but the role of the Agile business analyst is still evolving. This book explores how business analysts can thrive within Agile teams, offering insights into both the challenges and opportunities they face. By understanding the power and limitations of Agile, the reader will gain practical tools to not only survive but thrive in an Agile environment. The text outlines why having a dedicated Agile business analyst is crucial and provides actionable advice on how to build the right team and minimize risks. The author goes beyond theory to offer concrete steps that help business analysts add value to Agile projects. The reader will walk away with a deep understanding of the evolving Agile landscape, including the critical role of business analysis and practical tips for improving team dynamics, managing risks, and maximizing value. This book is perfect for professionals looking to integrate Agile business analysis into their teams and projects to achieve better outcomes and continuous improvement.

Ten Steps to ITSM Success. A Practitioner's Guide to Enterprise IT Transformation

IT Governance Publishing, Angelo Esposito, Timothy Rogers

This book provides a strategic framework for ITSM implementation, focusing on structured planning, role definition, process standardization, and ongoing performance assessments. With each chapter focusing on a critical aspect of ITSM, readers will gain the tools and knowledge needed to optimize service management practices and achieve long-term success. By the end of the book, IT leaders will understand how to build a robust ITSM program that aligns with business goals and drives continuous improvement.The book begins by setting the stage for ITSM implementation, helping readers assess the current state of services and plan their next steps. As the journey progresses, the book delves deeper into organizational changes, process development, and defining roles, ensuring that all stakeholders are aligned with the ITSM strategy.In the final chapters, the book focuses on deployment, continual improvement, and the importance of using metrics such as the balanced scorecard to ensure the ITSM framework is sustainable and continuously evolving. Readers will also learn how to handle operational sustainment and improve service delivery over time.

Adaptable Project Management. A combination of Agile and Project Management for All (PM4A)

IT Governance Publishing, Colin Bentley

This book delves into adaptable project management, emphasizing flexibility in fast-paced environments. It introduces foundational principles, agile terminology, and proven methodologies for success. You will learn how to handle risks, plan projects carefully, and ensure progress using practical tools. The book also explores techniques for managing change and tracking progress, allowing project managers to adapt as needed. Each chapter provides insights for leading teams through complex project phases.Throughout the book, you'll gain the skills to manage projects from start to finish, applying agile methods in real-world scenarios. You'll learn to adapt to changes, manage risks, and keep projects on track. Whether you're overseeing small teams or large projects, the strategies in this book are designed to help you succeed.By the end, you will have mastered the essential skills for managing projects in dynamic, unpredictable environments. You'll be prepared to face challenges confidently, implementing adaptable project management strategies. The book promotes a forward-thinking mindset, equipping readers to lead projects with agility across diverse industries.

Integrated Measurement - KPIs and Metrics for ITSM. A narrative account

IT Governance Publishing, Daniel McLean

This book is a comprehensive guide to understanding and utilizing Key Performance Indicators (KPIs) and metrics in IT Service Management (ITSM). It starts by breaking down complex concepts into easy-to-understand ideas, ensuring even beginners can grasp the essentials of measuring IT service performance. Early chapters introduce foundational principles, helping readers recognize why KPIs matter and how they contribute to operational success.As the book progresses, it delves into the application of these metrics to optimize ITSM processes, offering strategies to tackle challenges in data collection and analysis. The text emphasizes how to identify meaningful data amidst the noise and use it to drive informed decisions. Each chapter builds on practical insights, guiding professionals through the nuances of ITSM measurement and performance enhancement.By the end, readers will have a clear understanding of how to leverage KPIs to achieve measurable improvements, create data-driven strategies, and foster a culture of continuous improvement in their organizations. With real-world examples and actionable advice, this book equips IT professionals with the tools necessary to measure success and elevate their IT service management practices.

The Cyber Security Handbook. Prepare, respond, and recover from cyber attacks using the IT Governance Cyber Resilience Framework

IT Governance Publishing, Alan Calder

This book offers a deep dive into cybersecurity, equipping professionals with tools and frameworks to protect organizations from diverse cyber threats. It covers critical areas such as information security, cyber resilience, and the regulatory and contractual requirements organizations must meet. The book delves into threat anatomy, analyzing technical, human, physical, and third-party vulnerabilities, and includes real-world case studies like the TalkTalk breach and WannaCry ransomware attack.It also emphasizes third-party risk management to ensure robust security practices across all areas. The book introduces the IT Governance Cyber Resilience Framework (CRF), a structured method for managing critical systems, guiding readers through the processes of identification, detection, response, recovery, and continual improvement. Practical strategies in areas like asset management, network security, and staff training are included.The final section offers actionable steps for implementing cybersecurity practices and introduces reference frameworks like NIST and ISO 27001 for compliance and ongoing improvement. With real-world examples and actionable frameworks, this guide is essential for professionals aiming to enhance their organization's cyber resilience.

Well-being in the workplace. A guide to resilience for individuals and teams

IT Governance Publishing, Sarah Cook

This book explores the critical role of resilience in workplace well-being, offering practical tools to enhance physical, emotional, mental, and social health. It begins by defining resilience and its importance, especially in the wake of the pandemic, and explains how it impacts both individuals and teams. Early chapters focus on self-assessment, helping readers gauge their resilience and stress levels, while providing actionable steps for improvement.The book then dives into specific areas of well-being, such as physical health, emotional management, and mental strategies like positive thinking and mindfulness. It emphasizes the significance of social connections and offers practical advice for building support networks in a virtual world. For managers, there are strategies to foster resilience in their teams, from regular communication to promoting well-being initiatives.Each chapter is filled with case studies, self-assessment tools, and reflection points, ensuring readers can apply concepts directly to their work environment. The final section ties everything together with tips on making new resilience habits stick, reinforcing long-term well-being in the workplace.