Mastering Zendesk. Click here to enter text

Cedric F. Jacob

Zendesk is a cloud-based customer service solution that is widely used because it is easy, efficienct, flexible, and low cost. It is highly scalable and is great for organizations of all sizes. If you’re a Zendesk administrator and are looking to explore advanced-level concepts, then this book is for you. It covers the core functionalities such as managing users, groups, and the organization, and creating and adding custom fields. You will learn how to add customized ticket channels to your account. Then, you will focus on customizing business rules and extending Zendesk with JIRA and Salesforce. Towards the end, the book emphasizes security and troubleshooting aspects as well as providing tips and tricks to create a more efficient support environment.By the end of this book, you will be able to turn a basic Zendesk setup into a highly customized working environment.

Learning Elasticsearch. Structured and unstructured data using distributed real-time search and analytics

Abhishek Andhavarapu

Elasticsearch is a modern, fast, distributed, scalable, fault tolerant, and open source search and analytics engine. You can use Elasticsearch for small or large applications with billions of documents. It is built to scale horizontally and can handle both structured and unstructured data. Packed with easy-to- follow examples, this book will ensure you will have a firm understanding of the basics of Elasticsearch and know how to utilize its capabilities efficiently.You will install and set up Elasticsearch and Kibana, and handle documents using the Distributed Document Store. You will see how to query, search, and index your data, and perform aggregation-based analytics with ease. You will see how to use Kibana to explore and visualize your data. Further on, you will learn to handle document relationships, work with geospatial data, and much more, with this easy-to-follow guide. Finally, you will see how you can set up and scale your Elasticsearch clusters in production environments.

Preparing for the Certified OpenStack Administrator Exam. A complete guide for developers taking tests conducted by the OpenStack Foundation

Matt Dorn

This book provides you with a specific strategy to pass the OpenStack Foundation’s first professional certification: the Certified OpenStack Administrator. In a recent survey, 78% of respondents said the OpenStack skills shortage had deterred them from adopting OpenStack. Consider this an opportunity to increase employer and customer confidence by proving you have the skills required to administrate real-world OpenStack clouds.You will begin your journey by getting well-versed with the OpenStack environment, understanding the benefits of taking the exam, and installing an included OpenStack All-in-One Virtual Appliance to work through objectives covered throughout the book. After exploring the basics of the individual services, you will be introduced to strategies to accomplish the exam objectives relevant to Keystone, Glance, Nova, Neutron, Cinder, Swift, Heat, and troubleshooting.Finally, you’ll benefit from the special tips section and a practice exam to put your knowledge to the test. By the end of the journey, you will be ready to become a Certified OpenStack Administrator!

Mastering Apache Solr 7.x. An expert guide to advancing, optimizing, and scaling your enterprise search

Sandeep Nair, Chintan Mehta, Dharmesh Vasoya

Apache Solr is the only standalone enterprise search server with a REST-like application interface. providing highly scalable, distributed search and index replication for many of the world's largest internet sites.To begin with, you would be introduced to how you perform full text search, multiple filter search, perform dynamic clustering and so on helping you to brush up the basics of Apache Solr. You will also explore the new features and advanced options released in Apache Solr 7.x which will get you numerous performance aspects and making data investigation simpler, easier and powerful. You will learn to build complex queries, extensive filters and how are they compiled in your system to bring relevance in your search tools. You will learn to carry out Solr scoring, elements affecting the document score and how you can optimize or tune the score for the application at hand. You will learn to extract features of documents, writing complex queries in re-ranking the documents. You will also learn advanced options helping you to know what content is indexed and how the extracted content is indexed. Throughout the book, you would go through complex problems with solutions along with varied approaches to tackle your business needs. By the end of this book, you will gain advanced proficiency to build out-of-box smart search solutions for your enterprise demands.

Tkinter GUI Application Development Blueprints. Build nine projects by working with widgets, geometry management, event handling, and more - Second Edition

Bhaskar Chaudhary

Tkinter is the built-in GUI package that comes with standard Python distributions. It is a cross-platform package, which means you build once and deploy everywhere. It is simple to use and intuitive in nature, making it suitable for programmers and non-programmers alike.This book will help you master the art of GUI programming. It delivers the bigger picture of GUI programming by building real-world, productive, and fun applications such as a text editor, drum machine, game of chess, audio player, drawing application, piano tutor, chat application, screen saver, port scanner, and much more. In every project, you will build on the skills acquired in the previous project and gain more expertise. You will learn to write multithreaded programs, network programs, database-driven programs, asyncio based programming and more. You will also get to know the modern best practices involved in writing GUI apps. With its rich source of sample code, you can build upon the knowledge gained with this book and use it in your own projects in the discipline of your choice.

Learning Python Web Penetration Testing. Automate web penetration testing activities using Python

Christian Martorella

Web penetration testing is the use of tools and code to attack a website or web app in order to assess its vulnerability to external threats. While there are an increasing number of sophisticated, ready-made tools to scan systems for vulnerabilities, the use of Python allows you to write system-specific scripts, or alter and extend existing testing tools to find, exploit, and record as many security weaknesses as possible. Learning Python Web Penetration Testing will walk you through the web application penetration testing methodology, showing you how to write your own tools with Python for each activity throughout the process. The book begins by emphasizing the importance of knowing how to write your own tools with Python for web application penetration testing. You will then learn to interact with a web application using Python, understand the anatomy of an HTTP request, URL, headers and message body, and later create a script to perform a request, and interpret the response and its headers. As you make your way through the book, you will write a web crawler using Python and the Scrappy library. The book will also help you to develop a tool to perform brute force attacks in different parts of the web application. You will then discover more on detecting and exploiting SQL injection vulnerabilities. By the end of this book, you will have successfully created an HTTP proxy based on the mitmproxy tool.

OpenCV 3 Computer Vision Application Programming Cookbook. Recipes to make your applications see - Third Edition

Robert Laganiere

Making your applications see has never been easier with OpenCV. With it, you can teach your robot how to follow your cat, write a program to correctly identify the members of One Direction, or even help you find the right colors for your redecoration.OpenCV 3 Computer Vision Application Programming Cookbook Third Edition provides a complete introduction to the OpenCV library and explains how to build your first computer vision program. You will be presented with a variety of computer vision algorithms and exposed to important concepts in image and video analysis that will enable you to build your own computer vision applications.This book helps you to get started with the library, and shows you how to install and deploy the OpenCV library to write effective computer vision applications following good programming practices. You will learn how to read and write images and manipulate their pixels. Different techniques for image enhancement and shape analysis will be presented. You will learn how to detect specific image features such as lines, circles or corners. You will be introduced to the concepts of mathematical morphology and image filtering. The most recent methods for image matching and object recognition are described, and you’ll discover how to process video from files or cameras, as well as how to detect and track moving objects. Techniques to achieve camera calibration and perform multiple-view analysis will also be explained. Finally, you’ll also get acquainted with recent approaches in machine learning and object classification.

Enterprise PowerShell Scripting Bootcamp. The fastest way to learn PowerShell scripting

Brenton J.W. Blawat

Enterprise PowerShell Scripting Bootcamp explains how to create your own repeatable PowerShell scripting framework. This framework contains script logging methodologies, answer file interactions, and string encryption and decryption strategies.This book focuses on evaluating individual components to identify the system’s function, role, and unique characteristics. To do this, you will leverage built-in CMDlets and Windows Management Instrumentation (WMI) to explore Windows services, Windows processes, Windows features, scheduled tasks, and disk statistics. You will also create custom functions to perform a deep search for specific strings in files and evaluate installed software through executable properties.We will then discuss different scripting techniques to improve the efficiency of scripts. By leveraging several small changes to your code, you can increase the execution performance by over 130%.By the end of this book, you will be able to tie all of the concepts together in a PowerShell-based Windows server scanning script. This discovery script will be able to scan a Windows server to identify a multitude of components.