Details zum E-Book

Voicebot and Chatbot Design. Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger

Voicebot and Chatbot Design. Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger

Rachel Batish

E-book
We are entering the age of conversational interfaces, where we will interact with AI bots using chat and voice. But how do we create a good conversation? How do we design and build voicebots and chatbots that can carry successful conversations in in the real world?

In this book, Rachel Batish introduces us to the world of conversational applications, bots and AI. You’ll discover how - with little technical knowledge - you can build successful and meaningful conversational UIs. You’ll find detailed guidance on how to build and deploy bots on the leading conversational platforms, including Amazon Alexa, Google Home, and Facebook Messenger.

You’ll then learn key design aspects for building conversational UIs that will really succeed and shine in front of humans. You’ll discover how your AI bots can become part of a meaningful conversation with humans, using techniques such as persona shaping, and tone analysis.

For successful bots in the real world, you’ll explore important use-cases and examples where humans interact with bots. With examples across finance, travel, and e-commerce, you’ll see how you can create successful conversational UIs in any sector.

Expand your horizons further as Rachel shares with you her insights into cutting-edge voicebot and chatbot technologies, and how the future might unfold. Join in right now and start building successful, high impact bots!
  • 1. Conversational UI is our Future
  • 2. How Not to Build Your Next Chat and Voicebots
  • 3. Building a Killer Conversational App
  • 4. Designing for Amazon Alexa and Google Home
  • 5. Designing a Facebook Messenger Chatbot
  • 6. Contextual Design – Can We Make a Bot Feel More Human?
  • 7. Building Personalities – Your Bot Can Be a Better Human
  • 8. A View into Vertical-Specific Bots – Financial Institutions
  • 9. Travel and E-Commerce Bots – Use Cases and Implementation
  • 10. Conversational Design Project – A Step-By-Step Guide
  • 11. Summary
  • Titel: Voicebot and Chatbot Design. Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger
  • Autor: Rachel Batish
  • Originaler Titel: Voicebot and Chatbot Design. Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger
  • ISBN: 9781789136883, 9781789136883
  • Veröffentlichungsdatum: 2018-09-29
  • Format: E-book
  • Artikelkennung: e_15ak
  • Verleger: Packt Publishing