Details zum E-Book

ServiceNow Cookbook. Acquire key capabilities for the ServiceNow platform

ServiceNow Cookbook. Acquire key capabilities for the ServiceNow platform

Ashish Rudra Srivastava, Dustin Turner

E-book
ServiceNow is the ideal platform for you to create enterprise-level applications, giving borh requesters and fulfillers better visibility and access to a process. With this title we’ll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle.
Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow.
By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform.
  • 1. Getting Started With Service-Now
  • 2. Performing Core Configuration and Management Tasks
  • 3. Building Data-Driven Application
  • 4. Configuring Alerts and Notifications
  • 5. Building and Configuring Reports
  • 6. Creating and Configuring Workflow Activities
  • 7. Auditing and Diagnosing Service-Now
  • Titel: ServiceNow Cookbook. Acquire key capabilities for the ServiceNow platform
  • Autor: Ashish Rudra Srivastava, Dustin Turner
  • Originaler Titel: ServiceNow Cookbook. Acquire key capabilities for the ServiceNow platform
  • ISBN: 9781785884139, 9781785884139
  • Veröffentlichungsdatum: 2017-02-28
  • Format: E-book
  • Artikelkennung: e_15go
  • Verleger: Packt Publishing