TrixBox Made Easy. A step-by-step guide to installing and running your home and office VoIP system - Ebook - Kerry Garrison, Barrie Dempster, Kerry Garrison (Project) - Modern learning platform

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TrixBox Made Easy. A step-by-step guide to installing and running your home and office VoIP system

Kerry Garrison, Barrie Dempster, Kerry Garrison (Project)

Ebook

TrixBox is a telephone system based on the popular open source Asterisk PBX (Private Branch eXchange) Software. TrixBox allows an individual or organization to setup a telephone system with traditional telephone networks as well as Internet based telephony or VoIP (Voice over Internet Protocol). SugarCRM can be integrated with Asterisk, and is bundled with Trixbox offering real power and flexibility.
The book begins by introducing telephony concepts before detailing how to plan a telephone system and moving on to the installation, configuration, and management of a feature packed PBX.
This book is rich with practical examples and tools. It provides examples of well laid out telephone systems with accompanying spreadsheets to aid the reader in building stable telephony infrastructure.

TrixBox Made Easy
- Table of Contents
- TrixBox Made Easy
- Credits
- About the Authors
- About the Reviewers
- Preface
  - What This Book Covers
  - What You Need for This Book
  - Conventions
  - Reader Feedback
  - Customer Support
    - Downloading the Example Code for the Book
    - Errata
    - Questions
- 1. Introduction to VoIP
  - The PSTN
  - What is a PBX?
    - The Traditional PBX System
    - Hybrid PBX System
  - VoIP
    - Why Choose VoIP?
  - Summary
- 2. Introducing Asterisk
  - Open-Source Software
    - Facets of Open-Source Software
  - Asterisk: The Core of TrixBox
    - What Asterisk Isnt
    - History of Asterisk
  - Asterisk Features
  - Related Websites
  - Summary
- 3. Introducing TrixBox
  - Asterisk@Home to TrixBox: The Name Change
  - TrixBox Components
  - Difference Between Asterisk and TrixBox
  - Prerequisite Skills
  - The Limitations of TrixBox
  - The Advantages of TrixBox
    - TrixBox is Simple to Install
    - TrixBox is Easy to Use
  - Hardware We will Need to Have
    - Add-In Cards
  - The Future of TrixBox
  - Summary
- 4. Planning TrixBox Deployment
  - The Plan
    - Extensions
      - Number of Employees
      - Departmental Considerations
    - Ring Groups
    - Call Queues
      - Agents
    - Connectivity
      - PSTN
      - VoIP
      - ITSPs
      - DID Lines (Direct Inward Dial)
    - Telephones
      - Hard Phones
      - Soft Phones
    - IVR (Interactive Voice Response)
    - Fax Requirements
  - Case Studies
    - American Widgets Consulting Services
    - International Widgets Call Centers Ltd
  - Summary
- 5. Installing TrixBox
  - Obtain the Software
  - Installation
    - Media Check
    - Automated Installation
  - Basic System Configuration
    - Updating TrixBox
    - SMTP Server Setup
    - The Web Interface
      - Voicemail and Recordings (ARI)
      - SugarCRM
      - Flash Operator Panel
      - Web MeetMe Control
      - System Administration
        
        FreePBX
        
        Config Edit
        
        Asterisk Info
        
        Endpoint Manager
        
        HUD Manager
      - System Tools
        
        phpMyAdmin
        
        System Info
        
        System Maint
        
        SSH Terminal
        
        Munin
  - Summary
- 6. TrixBox Configuration
  - FreePBX
    - Extensions
      - Configuring our First Device
        
        Basic Troubleshooting
        
        Editing Extensions
    - Trunks
      - Setting Up a VoIP Trunk
        
        Trunk Setup
      - Setting Up a PSTN Trunk
    - Inbound Routing
    - Outbound Routing
      - Dialplan Patterns
        
        Trunk Sequence
    - Digital Receptionist
    - Ring Groups
    - Queues
    - Music On-Hold
    - General Settings
      - Dialing Options
      - Voicemail
      - Company Directory
      - Fax Settings
      - International Settings
      - Security Settings
  - Summary
- 7. Standard PBX Features
  - Standard Features
    - Call Forwarding
    - Call Waiting
    - Core
    - Do-Not-Disturb
    - Info Services
    - Recordings
    - Device Control
    - Active-Call Codes
    - System-Wide Speed Dialling
    - Voicemail
    - Asterisk Recording Interface (ARI)
    - Flash Operator Panel
      - Using the Flash Operator Panel
    - Wakeup Calls
    - Weather Report
  - Summary
- 8. Advanced TrixBox Settings
  - Firewall Settings
  - NAT Considerations
  - Configuring Zaptel Cards
  - Configuring T1/E1 Cards
  - Overhead Paging
  - Caller-ID Blocking
  - Making Free Directory-Assistance Calls
  - Predictive Diallers
  - Advanced Reporting Tools
  - Outlook Integration
  - DISA
  - Feature Codes
    - Follow-Me
    - Misc Destinations
    - Paging and Intercom
    - Time Conditions
    - Installing WebMin
  - The Sky is the Limit
  - Summary
- 9. SugarCRM
  - Initial Login
    - Administration
      - User Management
  - Summary
- 10. Securing our TrixBox Server
  - Changing Default Passwords
    - Flash Operator Panel
    - Changing the MySQL Password
  - Connecting on a Public IP Address
  - Updating the Operating System and Asterisk
  - Backups
  - Additional Security
  - Summary
- A. Commonly Used VoIP Terms
- Index

Title: TrixBox Made Easy. A step-by-step guide to installing and running your home and office VoIP system
Author: Kerry Garrison, Barrie Dempster, Kerry Garrison (Project)
Original title: TrixBox Made Easy. A step-by-step guide to installing and running your home and office VoIP system
ISBN: 9781847190758, 9781847190758
Date of issue: 2006-10-01
Format: Ebook
Item ID: e_3c88
Publisher: Packt Publishing

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