CRM

Accelerating Nonprofit Impact with Salesforce. Implement Nonprofit Cloud for efficient and cost-effective operations to drive your nonprofit mission

Melissa Hill Dees

Becoming a Salesforce Certified Technical Architect. Prepare for the review board by practicing example-led architectural strategies and best practices

Tameem Bahri

Building Expert Business Solutions with Zoho CRM. An indispensable guide to developing future-proof CRM solutions and growing your business exponentially

Dominic Harrington

Fundamentals of CRM with Dynamics 365 and Power Platform. Enhance your customer relationship management by extending Dynamics 365 using a no-code approach

Nicolae Tarla

Implementing Order to Cash Process in SAP. An end-to-end guide to understanding the OTC process and its integration with SAP CRM, SAP APO, SAP TMS, and SAP LES

Chandrakant Agarwal

Infusionsoft Cookbook. Over 88 recipes for effective use of Infusionsoft to mitigate your CRM needs, marketing automation, conducting online business optimally

Paul Sokol

Keap Cookbook. Over 75 effective recipes for CRM optimization, marketing automation, and workflow mastery

Michelle Bell, Lesley Oliver

Learning Salesforce Visual Workflow. Click your way to automating your various business processes using Salesforce Visual Workflow

Rakesh Gupta

Mastering Apex Programming. A Salesforce developer's guide to learn advanced techniques and programming best practices for building robust and scalable enterprise-grade applications - Second Edition

Paul Battisson

Microsoft Azure Development Cookbook. Over 70 advanced recipes for developing scalable services with the Microsoft Azure platform

Roberto Freato, Neil Mackenzie

MuleSoft Platform Architect's Guide. A practical guide to using Anypoint Platform's capabilities to architect, deliver, and operate APIs

Jitendra Bafna, Jim Andrews

NetSuite for Consultants. A handbook for ERP and CRM consultants to implement NetSuite 2021 quickly and easily

Peter Ries

Odoo 11 Development Essentials. Develop and customize business applications with Odoo 11 - Third Edition

Daniel Reis

Odoo 12 Development Essentials. Fast-track your Odoo development skills to build powerful business applications - Fourth Edition

Daniel Reis

Odoo 14 Development Cookbook. Rapidly build, customize, and manage secure and efficient business apps using Odoo's latest features - Fourth Edition

Parth Gajjar, Alexandre Fayolle, Holger Brunn, Daniel Reis

Oracle Siebel CRM 8 Developer's Handbook. Configure, Automate, and Extend Siebel CRM applications with this Oracle book and

Alexander Hansal

Salesforce B2C Solution Architect's Handbook. Design scalable and cohesive business-to-consumer experiences with Salesforce Customer 360

Mike King

Salesforce B2C Solution Architect's Handbook. Leverage Salesforce to create scalable and cohesive business-to-consumer experiences - Second Edition

Mike King, Melissa Murphy

Salesforce CRM - The Definitive Admin Handbook. Build, configure, and customize Salesforce CRM and mobile solutions - Fifth Edition

Paul Goodey

Salesforce Essentials for Administrators. Discover the administration fundamentals and challenges of Salesforce CRM

Mohith Shrivastava, Mohit Shrivatsava

Salesforce for Beginners. A step-by-step guide to creating, managing, and automating sales and marketing processes

Sharif Shaalan

Salesforce Reporting and Dashboards. Master the art of building successful reports and dashboards with this comprehensive guide

Johan Yu

Salesforce.com Customization Handbook. Customize Salesforce to automate your business requirements

Rakesh Gupta, Sagar Pareek