Mastering ServiceNow. Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version - Second Edition

Martin Wood

ServiceNow is a SaaS application that provides workflow form-based applications. It is an ideal platform for creating enterprise-level applications giving requesters and fulfillers improved visibility and access to a process. ServiceNow-based applications often replace email by providing a better way to get work done. The book steps through the main aspects of the ServiceNow platform, from the ground up. It starts by exploring the core architecture of ServiceNow, including building the right data structure. To add business logic and control data, and interactivity to user interaction, you will be shown how to code on both server and the client. You will then learn more about the power of tasks, events and notifications. The book will then focus on using web services and other mechanisms to integrate ServiceNow with other systems. Furthermore, you will learn how to secure applications and data, and understand how ServiceNow performs logging and error reporting. You will then be shown how to package your applications and changes, so they can be installed elsewhere and ways to maintain them easily. If you wish to create an alternative simple interface, then explore ways to make ServiceNow beautiful using Service Portal. By the end of the book, you will know the fundamentals of the ServiceNow platform, helping you be a better ServiceNow System Administrator or developer.

Deep Learning and XAI Techniques for Anomaly Detection. Integrate the theory and practice of deep anomaly explainability

Cher Simon, Jeff Barr

Despite promising advances, the opaque nature of deep learning models makes it difficult to interpret them, which is a drawback in terms of their practical deployment and regulatory compliance.Deep Learning and XAI Techniques for Anomaly Detection shows you state-of-the-art methods that’ll help you to understand and address these challenges. By leveraging the Explainable AI (XAI) and deep learning techniques described in this book, you’ll discover how to successfully extract business-critical insights while ensuring fair and ethical analysis.This practical guide will provide you with tools and best practices to achieve transparency and interpretability with deep learning models, ultimately establishing trust in your anomaly detection applications. Throughout the chapters, you’ll get equipped with XAI and anomaly detection knowledge that’ll enable you to embark on a series of real-world projects. Whether you are building computer vision, natural language processing, or time series models, you’ll learn how to quantify and assess their explainability.By the end of this deep learning book, you’ll be able to build a variety of deep learning XAI models and perform validation to assess their explainability.

101 UX Principles. A definitive design guide

Will Grant

We want our UX to be brilliant. We want to create stunning user experiences. We want our UX to drive the success of our business with useful and usable software products. This book draws on the wisdom and training of Jakob Nielsen and Don Norman to help you get your UX right - in 101 ways!101 UX Principles shows you the 101 most important things you need to know about usability and design. A practical reference for UX professionals, and a shortcut to greatness for anyone who needs a clear and wise selection of principles to guide their UX success. Learn the key principles that drive brilliant UX design.Enjoy 101 Principles including ‘Good UX has a Beginning, a Middle, and an End’, ‘Make Your Links Look Like Links’, ‘Don't Use Obsolete Icons’, ‘Decide Whether an Interaction Should Be Obvious, Easy, or Possible’, ‘Test with Real Users’, ‘Making the most of fonts’, ‘Good UX for search results’, and ‘Show your user - don't tell your user!’“Good to read from beginning to end, and a nice dip-in-and-out text, the chapter titles reminded me of principles I don't even think about explicitly when I likely should. The book inspired me to start more explicitly articulating some of the principles I just take for granted.”- Elizabeth Churchill, Director of User Experience at Google“This is a great practical read. It is convenient to use as a reference when solving real UX problems. I would definitely recommend it as an introduction to UX, but also as a good reminder of best practices for more experienced designers.”- Anne-Marie Léger, Designer at ShopifySome more of the 101 UX Principles featured in this book:Work with user expectations not against themHow to build upon established metaphorsHow to arrange navigation elementsHow to introduce new ideas to your userMatching pagination and content structureWhen invention is not good for UXStriving for simplicityReducing user tasksWhat to make clickableMaking the most of fontsMaking your links look like linksPicking the right control for the jobData input and what users care aboutHow to handle destructive user actionsWhen color should not convey informationTappable areas and the size of fingersGetting payment details the right wayUse the standard e-commerce patternIf you really must use a flat designWhen to use progress bars or spinnersDropdowns the right and wrong wayHandling just-off-screen contentHow to do Hamburger menus rightWhen to hide Advanced SettingsGood UX for Notifications

Spring System Design in Practice. Build scalable web applications using microservices and design patterns in Spring and Spring Boot

Rodrigo Santiago, Shalini Goyal

Software system design goes beyond just writing code—it requires a structured approach to translating real-world requirements into scalable, maintainable solutions. With Rodrigo Santiago’s hands-on mentoring style and Java Spring expertise, he makes system design accessible to developers at all levels.Spring System Design in Practice guides you through building robust software architectures with Spring. From breaking down complex business needs into actionable use cases to implementing services using Spring Boot, this book equips you with the tools and best practices needed for developing secure, high-performance applications. You'll explore inter-service communication, security, and aspect-oriented programming to streamline development. Covering microservices architecture, the book demonstrates how to create self-configuring, resilient, and event-driven services that integrate seamlessly into the cloud. Through hands-on experience, you'll apply best practices to enhance reliability and scalability while tackling complex challenges such as state management, resilience patterns, concurrency issues, and distributed transactions—including bottlenecks related to asynchronous and reactive programming.By the end of this book, you'll have the confidence to analyze system requirements and design well-structured, scalable architectures.

Go: Building Web Applications. Building Web Applications

Nathan Kozyra, Mat Ryer

Go is an open source programming language that makes it easy to build simple, reliable, and efficient software. It is a statically typed language with syntax loosely derived from that of C, adding garbage collection, type safety, some dynamic-typing capabilities, additional built-in types such as variable-length arrays and key-value maps, and a large standard library.This course starts with a walkthrough of the topics most critical to anyone building a new web application. Whether it’s keeping your application secure, connecting to your database, enabling token-based authentication, or utilizing logic-less templates, this course has you covered. Scale, performance, and high availability lie at the heart of the projects, and the lessons learned throughout this course will arm you with everything you need to build world-class solutions. It will also take you through the history of concurrency, how Go utilizes it, how Go differs from other languages, and the features and structures of Go's concurrency core. It will make you feel comfortable designing a safe, data-consistent, and high-performance concurrent application in Go.This course is an invaluable resource to help you understand Go's powerful features to build simple, reliable, secure, and efficient web applications.

The Azure Cloud Native Architecture Mapbook. Explore Microsoft Cloud’s infrastructure, application, data, and security architecture

Stéphane Eyskens, Ed Price

Azure offers a wide range of services that enable a million ways to architect your solutions. Complete with original maps and expert analysis, this book will help you to explore Azure and choose the best solutions for your unique requirements.Starting with the key aspects of architecture, this book shows you how to map different architectural perspectives and covers a variety of use cases for each architectural discipline. You'll get acquainted with the basic cloud vocabulary and learn which strategic aspects to consider for a successful cloud journey. As you advance through the chapters, you'll understand technical considerations from the perspective of a solutions architect. You'll then explore infrastructure aspects, such as network, disaster recovery, and high availability, and leverage Infrastructure as Code (IaC) through ARM templates, Bicep, and Terraform. The book also guides you through cloud design patterns, distributed architecture, and ecosystem solutions, such as Dapr, from an application architect's perspective. You'll work with both traditional (ETL and OLAP) and modern data practices (big data and advanced analytics) in the cloud and finally get to grips with cloud native security.By the end of this book, you'll have picked up best practices and more rounded knowledge of the different architectural perspectives.

Microsoft 365 Identity and Services Exam Guide MS-100. Expert tips and techniques to pass the MS-100 exam on the first attempt

Aaron Guilmette

This book serves as a comprehensive guide to prepare you for the Microsoft Identity and Services exam, which focuses on the core identity and security aspects of a Microsoft 365 tenant. The exam MS-100 tests your proficiency in Azure AD authentication types, user management roles, access management, and workload applications.This book follows the published MS-100 blueprint, which covers identity and identity synchronization concepts, administrative roles, and crucial security topics such as self-service password reset, Azure AD password protection, and multifactor authentication. You’ll gain insights into application and authentication concepts, including OAuth application request management, enterprise application configuration, the benefits of Azure AD Application Proxy, and deploying Microsoft 365 apps.The book also delves into passwordless sign-in methods and provides overviews of configuring Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business in both cloud-only and hybrid deployments. You’ll be able to assess your knowledge retention at the end of each chapter.By the end of this MS-100 study guide, you’ll have built the knowledge and skills to pass the MS-100 exam and be able to ensure thorough preparation with the help of practice exam questions.

Getting Started with C++ Audio Programming for Game Development. Written specifically to help C++ developers add audio to their games from scratch, this book gives a clear introduction to the concepts and practical application of audio programming using the FMOD library and toolkit

David Gouveia, David da L Gouveia

Audio plays a fundamental role in video games. From music to sound effects or dialogue, it helps to reinforce the experience, convey the mood, and give feedback to the player. Presently, many games have achieved commercial success by incorporating game sounds that have enhanced the user experience. You can achieve this in your games with the help of the FMOD library. This book provides you with a practical guide to implementing the FMOD toolkit in your games.Getting Started with C++ Audio Programming for Game Developers is a quick and practical introduction to the most important audio programming topics that any game developer is expected to know. Whether you need to play only a few audio files or you intend to design a complex audio simulation, this book will help you get started enhancing your game with audio programs.Getting Started with C++ Audio Programming for Game Developers covers a broad range of topics – from loading and playing audio files to simulating sounds within a virtual environment and implementing interactive sounds that react to events in the game.The book starts off with an explanation of the fundamental audio concepts, after which it proceeds to explain how to use the FMOD Ex library, how to implement a 3D audio simulation, how to use the FMOD Designer toolkit, and how best to work with multi-layered sounds with complex behaviors attached to them. The final part of the book deals with working with audio at a much lower level by manipulating audio data directly.This book will provide you with a good foundation so that you can successfully implement audio into your games and begin pursuing other advanced topics in audio programming with confidence.